In-person support services

Information about physical and material support services.


NSW

Asylum Seekers Centre

  Phone: (02) 9078 1900
 Website: https://asylumseekerscentre.org.au/get-support/

  • Provides support including:
    accommodation
  • financial relief
  • food and material aid
  • healthcare referrals
  • employment assistance
  • education

Western Sydney Migrant Resource Centre

  Phone: 02 8778 1200 or 02 8778 1202
  Email: [email protected]
  Website: https://wsmrc.org.au/

Provides support including:

  • financial relief
  • settlement support including language programs
  • community groups, including youth and parenting programs

RCOA – NSW

For additional assistance in New South Wales, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support: https://www.refugeecouncil.org.au/services-nsw/

 


VIC

Asylum Seeker Resource Centre

  Phone: 03 9326 6066
  Website: Help Refugees and People Seeking Asylum in our Australian Communities (asrc.org.au)

Provides support including:

  • accommodation
  • financial relief
  • food and material aid
  • healthcare referrals

RCOA – VIC

For additional assistance in Victoria, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support: https://www.refugeecouncil.org.au/services-nsw/


ACT

For additional assistance in the Australian Capital Territory, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support https://www.refugeecouncil.org.au/services-act/


TAS

Tasmania:

Migrant Resource Centre – Launceston
  Phone: (03) 6332 2211
  Email: [email protected]
  Website: https://mrctas.org.au/

Provides a wide range of services, including:

  • settlement services
  • employment support
  • youth work
  • support for older people
  • health programs and services, including counselling

RCOA – TAS

For additional assistance in Tasmania, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support. https://www.refugeecouncil.org.au/services-tas/


NT

Multicultural Council of the NT

  Email: [email protected]
  Phone: 08 8945 9122
  Website: https://www.mcnt.org.au/

  • financial relief
  • settlement support
  • education support including tutoring sessions
  • driving education and lessons

RCOA – NT

For additional assistance in the Northern Territory, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support.
https://www.refugeecouncil.org.au/services-nt/


WA

Centre for Asylum Seekers, Refugees and Detainees (CARAD)

  Phone: (61) 08 9227 7322
  Website: https://www.carad.org.au/contact-us

Provides a wide range of services, including:

  • financial relief
  • food and material aid
  • community participation opportunities
  • healthcare referrals
  • education support
  • employment support

RCOA – WA

For additional assistance in Western Australia, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support.
https://www.refugeecouncil.org.au/services-wa/


QLD

Asylum Seeker and Refugee Assistance (ASRA)

For emergency relief from ASRA, you will need to contact the Red Cross in QLD on:

  Phone: 07 3367 5665 or 0433 940 653.
Website: https://communify.org.au/multicultural-programs/asra/

Provides a wide range of services, including:

  • financial relief
  • accommodation support
  • healthcare referrals
  • education support
  • employment support

Romero Centre

  Phone: 07 3013 0100 (Monday to Wednesday 9 am to 4:30 pm and Friday to Thursday from 9 am to 1 pm)
Website:  https://romerocentre.org.au/get-support/

Provides a wide range of services, including:

  • financial relief
  • food and material aid
  • community participation opportunities
  • healthcare referrals
  • education support
  • employment support

RCOA – QLD

For additional assistance in Queensland, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support.
https://www.refugeecouncil.org.au/services-qld/


SA

Circle of Friends Australia

  Email: [email protected]
  Website: https://cofa.org.au/about-us/

Provides services including:

  • community participation opportunities
  • language support
  • financial relief

RCOA – SA

For additional assistance in South Australia, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support.
https://www.refugeecouncil.org.au/services-sa/

Ask Izzy – Find Support Services in Your Local Area

If you are looking for support services in your local area, use the Ask Izzy tool.

This tool has information on local organisations that can help you in times of hardship, offering support with:

  • financial matters
  • food
  • accommodation
  • other essential needs closest to your location

Vinnies (St Vincent de Paul Society) – Emergency Relief

Vinnies supports individuals seeking asylum and refugees in Australia by offering emergency assistance for essential needs such as:

  • food
  • housing
  • transportation
  • medical expenses
  • utilities

Vinnies can also provide information and connect you with other local services. To learn more about the assistance available closest to you, you can contact Vinnies via phone or their website:

 Phone: 13 18 12
 Website: https://www.vinnies.org.au/

Australian Red Cross – Emergency Relief

The Australian Red Cross has offices and services throughout the country. If you’re an asylum seeker or migrant experiencing financial hardship without access to other support, the Red Cross may be able to help.

They can offer immediate assistance, including:

  • food packages
  • household goods
  • groceries
  • transport vouchers
  • healthcare
  • essential medicines
  • referrals to other support services

They may also provide social and community activities to connect you with others in your community.

You can find out more on the Red Cross website:

  Website: https://www.redcross.org.au/migration/
asylum-seekers/

Find contact details of the Red Cross office closest to you below:


ACT

    Red Cross House 
        3 Dann Close 
        Garran ACT 2605
  Phone: 02 6234 7695


NSW

Sydney

  St Andrews House 
      Level 3, 464 Kent Street  
      Sydney NSW 2000
  Phone: 02 9229 4266 OR 02 9229 4111

Wagga Wagga

  88 Murray St 
      Wagga Wagga NSW 2650
  Phone: 02 6937 3140


NT

  CASCOM Centre 
      Stage 3 Level 1 
      13 Scaturchio St  
      Casuarina NT 0810 
  Phone: 08 8924 3960


QLD

  Humanity Place  
      49 Park Rd  
      Milton QLD 4064  0810 
  Phone: 07 3367 5665 OR 0433 940 653


SA

   212 Pirie St  
      Adelaide SA 5000
  Phone: 08 8100 4500


TAS

    146 Elizabeth St 
       Hobart TAS 7000 
  Phone: 03 6235 6077


VIC

Dandenong 

     280 Thomas Street
         Level 1

         Dandenong VIC 3175   
  Phone: 03 8327 7370

North Melbourne

    23-47 Villiers St  
        North Melbourne VIC 3051  
  Phone: 03 8327 7370


WA

    110 Goderich Street  
       East Perth WA 6004 
  Phone: 08 9225 8888 


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