| Government of Ukraine |
The State Migration Service (SMS) of Ukraine is the only government institution that can grant you protection status in Ukraine (refugee status or complementary protection status) and grant you the legal right to stay in Ukraine. UNHCR can only help asylum seekers apply for asylum at the State Migration Service and support the case through the legal procedures.
You have to address your asylum application in person to the relevant Refugee department of the State Migration Service:
Website: dmsu.gov.ua/en-home
A list of all SMS offices in the other 11 regions of Ukraine as well as more details about the asylum procedure can be found in the asylum leaflet:
UNHCR partner NGOs can provide you with free of charge consultation about the State Migration Service and the asylum procedure in Ukraine.
| UNHCR |
Refugees and asylum seekers are normally received at the premises of UNHCR partner organisations. Information about their work scope and localities can be also found here.
Should you have any questions, please contact UNHCR via email at: [email protected] or [email protected]
| UNHCR partner organizations |
UNHCR operates through the network of several partner organisations assisting refugees and asylum seekers, including social and legal aid. There are also partner lawyers who can provide legal assistance in Chernihiv, Lviv, and Lutsk.
Legal partners provide legal assistance to asylum seekers during the state asylum procedure and provide legal counselling on the rights and obligation of asylum seekers, refugees and persons granted complementary protection according to the legislation of Ukraine. Legal assistance may include:
- explain the asylum procedure
- prepare the asylum application and required documents for the State Migration Service (SMS)
- assistance to access documentation
- prepare court appeals
- accompany and represent asylum seekers in court
- prepare complaints and letters to the state authorities
You can get more information on UNHCR and its partners support programs in this document(Information Note , Legal counselling for new applicants)
Social partners provide counselling regarding social assistance available from the state. It also includes assistance in accessing social, medical and education services. The assistance by our NGO partners may include:
- assistance in approaching hospitals
- assistance in purchasing medication for the most vulnerable persons of concern
- psychological counselling and support
- Ukrainian language courses
- assistance with school, kindergarten and vocational training enrolment
- access to employment
- counselling on birth registration
The following NGO partners can be approached by refugees, asylum seekers and persons granted complementary protection:
All-Ukrainian charitable foundation “The right to protection”
Legal assistance to refugees and asylum seekers
Address: 21/16, block ‘B’ at Hryhoriy Skovoroda St., (entrance from the yard) Kyiv,
Phone: +38 (044) 337-17-62
Mob.: +38 093 038 95 62
WhatsApp/Viber: +38 093 038 95 62
Email: [email protected]
Web-site: https://r2p.org.ua/en/asylum-seekers/
Field offices
Kharkiv
Address: 85, Chernyshevskaya St., Kharkiv, 61024
Mobile: +38 (057) 751 17 64; +38 (094) 811 17 64
Lviv
Address: 13 Shota Rustavely St., office 10, Lviv
Mobile: +38 (093) 023 08 55
Phone: +38 (032) 276 19 21
Rokada
Social assistance to refugees and asylum seekers
Address: 7, Vasylya Chumaka St., Kyiv, 03065
Phone: +38 (044) 501 56 96
Fax: +38 (044) 501 56 95
E-mail: [email protected]
Mailing address: Kyiv-65, P.O. Box 108

International Foundation of Health and Environment Protection “Region Karpat” (NEEKA)
Legal and social assistance to refugees and asylum seekers
Address: 3, Michurina St., Mukachevo, 89600
Phone: +38 (031) 313 21 22
Fax: +38 (031) 313 33 50
E-mail: [email protected]
Website: http://new.neeka.org
Facebook: https://www.facebook.com/neekaukraine
“Desyate kvitnya”
Legal and social assistance to refugees and asylum seekers
Address: 15, Heroiv Krut St., office 501, Odesa
Tel.: +38 (048) 766 00 04; +38 (093) 662 85 24
Email: [email protected] or [email protected]
Website: https://dk.od.ua/



