All UNHCR services are free of charge!
Do not trust anyone or any organization asking you to pay for the services of UNHCR or its partners. If money or any other form of favours, including of a sexual nature, is requested from you, in exchange of UNHCR services please report it to UNHCR and/or the nearest police station immediately.
For genuine information about UNHCR Syria’s work and services, please consult UNHCR’s official website, Facebook page and/or the Twitter account.
Report fraudsters who are offering you resettlement, financial or other kinds of assistance, fake documents or fake claims in exchange for money or other favours. These offers may be made to you in person or via social media, including Facebook, YouTube, or WhatsApp.
People who tell you such lies are seeking to take advantage of your situation and you should always avoid them. They may show you information to persuade you that they are connected to UNHCR. Do not believe them. Those persons are only after your money.
Be alert and don’t get defrauded. Remember, UNHCR services are free of charge! Use the nearest UNHCR Complaint Box if you have information about individuals or organizations that pretend to be affiliated to UNHCR.
UNHCR provides a trusted, respectful and inclusive environment where people should feel safe. Anyone with concerns or suspicions about possible misconduct by a UNHCR staff or staff of UNHCR partners or contractors regardless of that person’s position, should report it immediately.