All UNHCR services are FREE of charge!
UNHCR and its partners provide a trusted, respectful and inclusive environment where people should feel safe and we enforce a Zero Tolerance Policy for fraud, corruption, sexual exploitation, abuse and harassment.
UNHCR never charges money or asks for favors in exchange for its services. If you have any concerns or suspicions about possible misconduct by a UNHCR staff or staff of UNHCR partners or contractors regardless of that person’s position, please report it immediately using the channels listed below:
All UN staff members and UNHCR’s partners are bound to a code of conduct that prohibits misconduct.
Misconduct can include:
- Sexual exploitation and abuse against people of concern to UNHCR;
- Fraud (e.g. falsifying a document);
- Corruption (e.g. taking money from refugees or others);
- Theft and embezzlement (e.g. stealing equipment or money);
- Harassment, including sexual harassment;
- Assault, threats or retaliation;
- Non-compliance with local laws.
If money or any other form of favors, including of a sexual nature, is requested from you in exchange for access to services, you should report it immediately.
UNHCR takes fraud and misconduct concerns very seriously and reports will be treated with confidentiality.
