Along with the communication on extension of permits validity to 30 April 2022, DHA also announced the extension of online services to allow recognised Refugees (section 24) and dependents to apply via e-mail for Identity and Travel Documents in an effort to continue to limit the spread of Covid-19, but restoring critical services.
REQUIREMENTS FOR THE APPLICATION
All Applications for ID and Travel Documents should be Directed to [email protected] following the below guidelines:
I – Identity Document:
- Copy of not less than 1 year valid Formal Recognition of Refugee Status (Section 24 Visa);
- School letter confirming enrolment for Senior Certificate; or
- Confirmation letter of Offer of Employment; or
- Admission letter from prospective Institution of Higher Learning; and
- Any supporting document.
II – Travel Document:
a) Letter of intention to apply for the travel document accompanied by:
- copies of not less than 6 months valid Identity document or Formal Recognition of Refugee Status (Section 24 Visa);
- Confirmation letter of Offer of Employment abroad; or
- Admission letter from prospective Institution of Higher Learning abroad; and
- Any supporting document
b) Upon receipt of the application the office will schedule appointment for interview;
c) Upon granting permission to apply for Travel Document the following will be required:
- 2 X 1 Passport photographs
- Payment of R400 enrolment for Senior Certificate; or Confirmation letter of Offer of Employment.
ATTENTION!
– For both Identity & Travel Documents an automatic reply will be sent to the applicant as an acknowledgement of receipt of and application.
– For Travel Document a follow up email will be sent stating the date, time and office of appointment where the applicant will go to complete the application.
– Note that the referred service is limited and only applicable to the dependants of recognised refugees (section 24):
- Who are 16 years and above who will be writing their Senior Certificate Examinations (Matric) end of this year and able to prove their dependency;
- Who wish to further their studies at institutions of higher learning;
- Who wish to take up employment, including
- Those previously delinked from the principal applicant.
ENQUIRIES CAN BE DIRECTED TO THE RELEVANT REFUGEE RECEPTION CENTRE AT THE FOLLOWING CONTACTS.
NB: Enquiries MUST only be made during the official working hours.
| REFUGEE RECEPTION CENTRE | CENTRE MANAGER | CONTACT DETAILS | |
| Desmond Tutu | Bangwalang Chiloane | 0664730631. | [email protected] [email protected] |
| Musina | Jimmy Malemela | 0838520104 | [email protected] |
| Durban | Naleen Balgobind | 0828018691 | [email protected] |
| PE (Gqeberha) | Sabelo Ngxitho | 0664872131 | [email protected] |
| Cape Town | Pp Michael Schoeman | 0663007239 | [email protected] |
Read the official DHA statement here.