National Office for the Attention of Refugees (ONPAR)

ONPAR is a state office of the Ministry of Government, where the asylum applications must be submitted. They are responsible for receiving, admitting and processing all applications for refugee status determination procedure, as well as other administrative procedures related to the process, such as the renewal of identity documents. You can find more detailed information about their functions in Executive Decree No. 5 of January 16, 2018.

In the section: “How do I apply for asylum?” you will find more information about the application process.

Phones: (507) 512-7228, 512-7230, 512-7232

Email: [email protected]


Address: Avenida Rómulo Escobar Bethancourt, Balboa, Building 766, Ground Floor, Panama City, Panama.

Office Hours: Monday -Friday from 7:00 a.m. to 4:00 p.m.

How to get there: By Bus: At the Panama City Bus Terminal, board the Metro Bus on the Marañon-Av Roosvelt-T Balboa-Av Mártires route. Get off at the stop of the old Balboa Theater, on Avenida Arnulfo Arias Madrid. Cross the street and walk about 75 meters until you reach Rómulo Escobar Bethancourt street. Make a left turn to enter this street and walk about 59 meters. The building is on the right.