Contact us

How to approach the UNHCR Office?

You can contact UNHCR Office – Protection Department – three days a week (Sunday – Tuesday – Thursday) from 12:00 PM to 04:00 PM 

  • Telephone numbers
    • 00966 55 710 7542

Or, you can visit the UNHCR office only on Monday and Wednesday of each week from 09:00 AM to 03:00 PM.

In case you couldn’t reach the office, please check this website to know if the contact time has been changed.

For emergencies only, you can always contact us via SMS beyond the times specified above.

  • Or send Email to [email protected] including the following information:

    Full Name:

    Names of family members:

    Date of Birth:



    Current Address (City – Region):

    Contact Number:

    Mention of any previous UNHCR registration in another country:

    Reason for asylum application:

Please note that this asylum application form is only for persons residing in Saudi Arabia, Bahrain, Oman and Qatar as these are within UNHCR, Riyadh’s areas of responsibility.

Note: The UNHCR premise is in the Diplomatic Quarter (DQ). The diplomatic authorities restrict entry to the DQ for only those with an appointment to UNHCR. The UNHCR therefore encourages you to ensure having a prior appointment before approaching the Office. Due to the high volume of calls, we acknowledge that sometimes it is hard to get through to the UNHCR Office via phone. UNHCR aims to respond to all queries. We do apologize in advance for any delay in responding to your application. We appreciate your understanding and cooperation.

We assure you that all the information you share with us will be strictly confidential and will only be seen by the concerned UNHCR staff.

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