For any emergency, call: 122
Some services may be temporarily unavailable due to Coronavirus (COVID-19) health measures.
Iraqi public health facilities provide services for refugees and asylum-seekers free of charge, including for emergency services. However, a minimal fee may be required in some circumstances.
A valid resident permit is required for chronic medical conditions and surgical interventions at public health facilities.
Available health services include but are not limited to: consultation, emergency care, medications, laboratory tests, dental care, screenings, surgeries, vaccination, antenatal care, and mother and children care.
Vaccines, ante-natal care, and post-natal care are available at Primary Health care centres, free of charge. If you have a child younger than 5 years old or are pregnant, you should visit the primary health centre nearest to your home. Delivery is available at maternity hospitals with a nominal fee for urgent cases.
Government hospitals are open 24 hours a day, with Primary Health centres typically open in the morning to early afternoon.
Mental Health and psychosocial support
In-camp services: Residents of refugee camps are supported by various mental health and psychosocial support services. This includes structured group activities for children, adolescents, and adults that are adapted in the covid19 context The MHPSS activities are made for the support of everybody in the camp. The activities include sharing tips and advice on how to stay well and healthy coping strategies for children and adults. For PoCs in need of higher levels of care, One-on-one counselling, support by clinical psychologists, and psychiatric care with the provision of drugs are also available.
Outside camps: Provision of mental health and psychosocial support services for Refugees living outside camps are limited to the specialized levels of psychiatric care provided in clinics and hospitals which the PoCs can approach. See below for more information by the governorate on available services in your area.
For more information, including on services available in Central & Southern Governorates, or to seek assistance: consult UNHCR and/or NGO partners about available resources or call the Iraq Information Centre (IIC) toll-free at 80069999. All calls are confidential. The IIC can be reached 8:00 am – 6:00 pm (Sunday – Thursday) and 9:00 am – 3:00 pm (weekends and holidays). You can also request a call-back by sending ‘HELP’ and your phone number via SMS to 80069999, or via Facebook messenger (@IICInfo) and IIC operators will call you. Do not send details about your situation over the internet.