Complaints, Feedback & Suggestions

UNHCR provides a trusted, respectful, and inclusive environment where you should feel safe.

Anyone with questions, concerns, complaints, or suggestions is welcome to contact UNHCR. Anyone with concerns or suspicions about possible misconduct by UNHCR or UNHCR’s NGO partners, regardless of that person’s position, should report it immediately.

To contact UNHCR for individual support and assistance,

Call 0662330304 available

📆From Sunday to Wednesday 🕒8:30 AM – 4:00 PM

📆On Thursdays 🕒8:30 AM – 3:30 PM

⚠️All calls are confidential