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Welcome to the ‘HELP’ website run by UNHCR, the UN Refugee Agency. On this site, refugees and asylum-seekers in Iraq can find information about:
- How to seek help
- Rights and obligations of refugees and asylum-seekers
- Registration with UNHCR
- Complaints and feedback
- Reporting Misconduct
Information on this website is general and may not be applicable to your personal situation. For further information and assistance with specific issues, contact UNHCR or partner NGOs.
The page will be continually updated.
Note for Internally Displaced Iraqi Nationals
This site does not include information specific to Internally Displaced Iraqi nationals (IDPs), though many services mentioned may also be available to you. If you are an IDP, you can learn about available resources in your area by speaking to service providers or contacting:
The Iraq Information Centre (IIC) toll-free at 80069999. All calls are confidential. The IIC can be reached 8:00 am – 6:00 pm (Sunday – Thursday) and 9:00 am – 3:00 pm (weekends and holidays) . You can also request a call-back by sending ‘HELP’ and your phone number via SMS to 80069999, or via Facebook messenger (@IICInfo) and IIC operators will call you. Do not send details about your situation over the internet.
The World Food Programme (WFP) provides food assistance to asylum-seekers and refugees with the greatest needs and who reside in a refugee camp. Have you heard about WFP’s chatbot? It’s available online! Find @IraqAskMebot on Telegram; Telegram: Contact @IraqAskMeBot for more information about WFP’s projects, assistance and protection.