As of December 15th, 2022, the IIC number 80069999 has been discontinued. We encourage you to use the complaint boxes available at refugee camps, and UNHCR Community Support Centers (CSCs) if you wish to share your feedback about service providers in a confidential manner. UNHCR registration teams are proactively contacting refugees and asylum seekers whose certificates have expired to undertake a verification, update their data (if necessary), and renew their certificates. UNHCR will contact you when you are eligible for renewal. Please be aware that it might not fall on the same day as your certificate’s expiration. UNHCR is aware that some refugees and asylum-seekers have expired certificates and these families and individuals will be prioritized for registration appointments. It is important that you keep UNHCR informed when you change your phone number by visiting the registration center in your location. For registration and sharing general updates, please notify UNHCR registration centers or get an appointment through the numbers below. The KOBO link below is meant for appointments related to registration and are not meant for requests for assistance.
UNHCR has developed the KOBO Registration scheduling form to enable Refugees and Asylum Seekers in Iraq to request Registration related appointments in simple steps. You can access the UNHCR registration scheduling form via this link https://enketo.unhcr.org/x/CfLDELSa click here for more information on the different types of appointments you can schedule using the form.
Be aware of imposter calls targeting refugees and asylum seekers. Calls to schedule registration and resettlement interviews with you will be made on 0774 440 4440. You cannot call this number. DO NOT PAY! All services provided by UNHCR, and Partners are free of charge! If you have witnessed fraud or corruption, or if you have been asked for money or anything else in exchange for UNHCR services, please report to: [email protected] or UNHCR Inspector General’s Office: [email protected], +41227398844 www.unhcr.org/php/complaints.php
The World Food Programme (WFP) provides food assistance to asylum-seekers and refugees with the greatest needs and who reside in a refugee camp. Have you heard about WFP’s chatbot? It’s available online! Find @IraqAskMebot on Telegram; Telegram: Contact @IraqAskMeBot for more information about WFP’s projects, assistance and protection.