Help for violence and trauma

🆘 For emergency assistance, please contact these toll-free hotlines:
112 Central number for emergency services 
155 Ambulance 
158 Police 
150 Firefighters 
icon gender-based violenceIf you or someone you know has faced violence or threats or has been in a situation that made you feel fearful, you may want to seek support. There are many government services and non-governmental organizations in Czechia that can help you or someone you know. They can help you make a report to the Police, get legal assistance, get medical care, or find safe housing. They can also help you to get immediate or long-term support where you can speak to someone about your worries and challenges

These services are always confidential, and you will only be supported if you want help. You can change your mind at any time.

Specialised in providing psychosocial counselling, legal assistance, emergency shelter and medical care

Infoline survivors of sexual violence: ☎️+420 777 012 555 
Online 🌐help and chat (Wed 18:00-21:00, Fri 9:00-12:00) 
Crisis counselling without an appointment: 📍V Luhu 715/6 Praha 4 (Wed 9:00-18:00) 
Counselling: ☎️+420 608 22 22 77, 📧 [email protected] 

Specialised in helping exploited and trafficked people. They provide counselling and emergency shelters

E-mail: 📧 [email protected]  
Toll-free number: ☎️ +420 222 717 171, ☎️ +420 800 077 777
Languages spoken: Czech, English, Ukrainian, Russian, Romanian, Tagalog. 

Specialised in providing psychosocial and legal counselling. Rosa’s crisis centre provides emergency shelter

24/7 phone number: ☎️ +420 800 605 080 

Specialised in supporting children and families with legal information, psychological counselling and shelter

24/7 Helpline: ☎️ +420 283 892 772 
E-mail: 📧 [email protected] 

Specialised in supporting children and families who have experienced or witnessed violence or abuse

Phone number: ‍☎️ +420 734 441 233 
E-mail: 📧 [email protected] 
Address: 📍LOCIKA Center, z. ú., Umělecká 588/6, Prague 7, 17000 

The Aurora platform 
Aurora is an online platform that offers high-quality specialized psychotherapeutic support along with other services to survivors of gender-based violence, including conflict-related sexual violence, in Ukraine’s emergency context.
Long-term support and GBV case management are available for survivors from all over Ukraine and abroad regardless of their gender and age to avoid re-traumatisation and increase the effectiveness of the provided assistance.

To apply for help, please proceed to aurora-help.org.ua
All services are free, confidential and anonymous.
You can also:
📌 Find a comprehensive list of services compiled by UNHCR and partners here in 🇬🇧 or 🇺🇦.📲 Download Bright Sky — a safe and easy-to-use mobile application with information on services that can help you. 

exclamation mark icon If you wish to report sexual exploitation or abuse by a humanitarian worker or service provider, please click here