Help for violence and trauma

🆘 For emergency assistance, please contact these toll-free hotlines:
112 Central number for emergency services 
155 Ambulance 
158 Police 
150 Firefighters 

116 006 Victim Support Crisis Line
icon gender-based violenceIf you or someone you know has faced violence or threats or has been in a situation that made you feel fearful, you may want to seek support. There are many government services and non-governmental organizations in Czechia that can help you or someone you know. They can help you make a report to the Police, get legal assistance, get medical care, or find safe housing. They can also help you to get immediate or long-term support where you can speak to someone about your worries and challenges

These services can be confidential, and you will only be supported if you want help. You can change your mind at any time.

Established in every region and offer psychosocial counselling, crisis accommodation, legal information and counselling, transitional apartments and financial support. 

Centre for Social Services Prague/Prague Intervention Centre:📱+420 222 586 768  (24/7 helpline)
Address: 📍Chelčického 39, 130 00 Prague 3
Contacts for all regional Intervention Centres: 🌐www.domaci-nasili.cz

Specialised in providing psychosocial services, legal counselling, and crisis intervention. 

Make an appointment: 📱+420 608 22 22 77 (everyday 9:00-15:00)
Infoline for survivors of sexual violence: 📱+420 777 012 555 (Tue 19:00-21:00)
Online 🌐chat (Wed 18:00-21:00, Fri 9:00-12:00) 
Crisis counselling without an appointment: 📍Břevnovská 1692/6, Praha 6  (Mon, Tue, Thu 9:00-17:00 – Wed, Fri 9:00 -14:00)
📧 Email: [email protected]
icon info More information: www.profem.cz
Languages spoken: Czech, Ukrainian, English.

Specialised in helping exploited and trafficked people. They provide counselling and emergency shelters

E-mail: 📧 [email protected]  
Toll-free number: ☎️ +420 222 717 171, ☎️ +420 800 077 777
Languages spoken: Czech, English, Ukrainian, Russian, Romanian, Tagalog. 

Specialised in providing psychosocial and socio-legal counselling. Rosa’s crisis centre provides emergency shelter

24/7 phone number: ☎️ +420 800 605 080 
E-mail: 📧  [email protected]
Online 🌐 chat: https://chat.rosacentrum.cz

Specialised in supporting children and families with legal information, psychological counselling and shelter

24/7 Helpline: ☎️ +420 283 892 772 
E-mail: 📧 [email protected] 

Specialised in supporting children and families who have experienced or witnessed violence or abuse

Phone number: ‍☎️ +420 734 441 233 
E-mail: 📧 [email protected] 
Address: 📍LOCIKA Center, z. ú., Umělecká 588/6, Prague 7, 17000 

The Aurora platform 
Aurora is an online platform that offers high-quality specialized psychotherapeutic support along with other services to survivors of gender-based violence, including conflict-related sexual violence, in Ukraine’s emergency context.
Long-term support and GBV case management are available for survivors from all over Ukraine and abroad regardless of their gender and age to avoid re-traumatisation and increase the effectiveness of the provided assistance.

To apply for help, please proceed to aurora-help.org.ua
All services are free, confidential and anonymous.
You can also:
📌 Find a comprehensive list of services compiled by UNHCR and partners here in 🇬🇧 or 🇺🇦.📲 Visit the Bright Sky website and/or download the Bright Sky app to learn more about domestic abuse and search for support options near you.

exclamation mark icon If you wish to report sexual exploitation or abuse by a humanitarian worker or service provider, please click here