Contact UNHCR Czechia
All UNHCR services are free of charge.
UNHCR and partners have zero tolerance towards fraud, corruption, theft, sexual abuse, exploitation and harassment. Please report such incidents through the channels below.
If you are a refugee, asylum-seeker, or stateless person, you can call the UNHCR toll-free refugee helpline on 800 050 832
You can also contact UNHCR Czechia by e-mail at [email protected]
Refugee helpline (toll-free):
To access reliable and up-to-date information on services and assistance
To report a complaint or provide feedback
Opening hours: 08:30 – 17:30 (Monday to Friday)