If you are a refugee, asylum-seeker, or stateless person, you can call the UNHCR toll-free refugee helpline on 800 050 832
You can also contact UNHCR Czechia by e-mail at [email protected]
Refugee helpline (toll-free):
To access reliable and up-to-date information on services and assistance
To report a complaint or provide feedback
Opening hours: 08:30 – 17:30 (Monday to Friday)