Contacts of UNHCR and Partners in Kazakhstan

The UNHCR Representation to Central Asia – located in Almaty, Kazakhstan – provides counselling to asylum-seekers, refugees and stateless people in Kazakhstan:  

UNHCR Representation to Central Asia

Address: 303 Baizakov Street, Almaty, Kazakhstan

Email:  [email protected] 

Hotline: +7 701 951 2343  

UNHCR Partner Organizations:

Kazakhstan International Bureau for Human Rights and Rule of Law (BHR) provides free legal and counselling assistance for asylum-seekers, refugees and stateless persons in Kazakhstan. Please use contact details below depending on your situation and location.

Asylum-seekers and Refugees

If you are an asylum-seeker or refugee, please contact the nearest BHR office:

BHR Almaty

Address: 103 Abylai Khan Avenue, office 411, 4^th floor (the “Children’s World”/«Детский Мир» building)

Lawyers:

Yulia Plotnerchuk: +7 747 748 44 80

Maksim Kudryavcev: +7 707 116 80 87

BHR Astana

Address: 12 Saryarka Avenue, office 503C

Lawyer:

Gulmira Kuatbekova: +7 777 597 16 80

BHR Shymkent

Address: 49 Kazybek Bi St., office 44

Lawyer:

Nikolai Tarara: +7 777 809 52 83 ; +7 701 558 92 53

Statelessness

If your question relates to statelessness, undetermined nationality or statelessness determination procedures, please contact:

Almaty, Almaty region, Jetisu region, Astana, North Kazakhstan region

Address: 103 Abylai Khan Avenue, 4^th floor, office 411 (the “Children’s World”/«Детский Мир» building), Almaty

Lawyer:

Svetlana Khizhnichenko: +7 701 739 81 82

Kostanay, Karaganda region

Address: 70 Pobedy street, office 9, Kostanay

Lawyer:

Makhabbat Akhmetbekova: +7 777 239 35 17

Shymkent, Turkistan region, Jambyl region, Kyzylorda region

Address: 49 Kazybek Bi St., office 44, Shymkent

Lawyer:

Nikolai Tarara: +7 777 809 52 83

Uralsk, West Kazakhstan region, Atyrau region, Aktobe region, Mangystau region

Address: 215 Nazarbayev Avenue, office 306, Uralsk

Lawyer:

Viktoria Timoshenko: +7 777 246 75 00

Red Crescent Society provides financial, free medical and social assistance to the most vulnerable refugees and asylum-seekers:

Red Crescent Society, Almaty

Address: 86 Kunaev Street, 1^st Floor

Tel.: +7 727 236 7617 ; +7 701 249 6401