Help Bulgaria / UNHCR Integration Handbook for beneficiaries of international protection

UNHCR Integration Handbook for beneficiaries of international protection

Congratulations on receiving international protection status! This marks a new chapter for you and your family! Starting life in a new country can feel challenging, but you are not alone. Many institutions and organizations are here to support you and help make your integration successful.

This handbook is designed to guide you through your first steps after receiving a positive decision from the State Agency for Refugees. Inside, you will find essential information about your rights and responsibilities, available services, and opportunities to help you build your new life in Bulgaria.

Please click here if you are accessing the Integration Handbook through mobile app.

Please kindly note:

  • This guide is intended only for beneficiaries of international protection. The handbook for beneficiaries of temporary protection is in progress and will be shared once it is done.
  • This guide is intended for adults (18+). If you are under 18 and arrived without your parents or family, special procedures apply. Contact your representative from the National Legal Aid Bureau immediately for assistance.

Call UNHCR toll-free from your browser

You are about to call UNHCR. If you are ready, please click next to allow microphone access when asked so we can hear you.

Set your browser permissions

Please give permission to access your microphone and geolocation when prompted by your browser. Sharing your location is optional, but enabling your microphone is required for UNHCR operator to hear you.

Example microphone permissions prompt that will appear in your browser:
Example microphone permissions prompt that will appear in your browser: Example

Toll-free call to UNHCR

Important updates regarding TP in Germany

By the decision of the German Federal Council (Bundesrat), persons who have already received temporary protection in another EU country CANNOT benefit from temporary protection in Germany. Click on "read more" for more information.

No, thanks Read more Right_Arrow icon