Information for Ukrainian nationals

Entry in Bulgaria:

You will be allowed entry in Bulgaria if you have one of the following documents:

  • Biometric passport
  • Non-biometric passport
  • Driving license
  • ID card
  • Birth certificate (children below 14 years old)

As a temporary measure in view of the current situation in Ukraine, you may also enter with an expired passport. If you do not have any documents, you may be allowed entry on humanitarian grounds.

You can enter using your personal car, with or without international insurance

You can enter with your pets. If they do not have the necessary documents, a simplified procedure is applicable.

Staying in Bulgaria

Upon entering Bulgaria, all people from Ukraine have the right to:

  1. Apply for temporary protection – this is an exceptional measure introduced by the EU for people fleeing the conflict in Ukraine. The duration of temporary protection is one year and can be renewed. The temporary protection provides an opportunity to:
  2. be provided with free shelter and food
  3. access health care, education and social assistance;
  4. access the labor market;
  5. start your own business;
  6. return home at any time and travel freely within the EU under certain conditions

You can find out more at or at the border checkpoint.

  • Apply for international protection, which includes granting refugee or humanitarian status. You can find more about the procedure for granting international protection at:, at or at the border checkpoint.
  • Stay in Bulgaria without visa at your own expense within 90 days with the possibility of extension for up to 6 months.

The Bulgarian government has established an official website with information – national portal for the people affected by the conflict in Ukraine (translated into Ukrainian):

National hotline: 📞 +359 2 90 55 555; +380322465075

Representation in Bulgaria of the United Nations High Commissioner for Refugees (UNHCR)
Phone:📞 +359 2 98 02 453/4 (Monday to Friday 9:00 – 17:00), [email protected]

Free legal advice:

Bulgarian Helsinki Committee

  • Tel: 📞+359 2 980 20 49; +359 2 981 33 18 (Monday to Friday, 09:00 to 17:00)
  • Hotline: 📞 +359 8888 19 745 (Monday to Friday, 07:00 to 09:00 and 17:00 to 20:00, and Saturday and Sunday from 10:00 to 12:00 and 13:00 to 16:00) – a page of the Bulgarian Helsinki Committee (BHC) with detailed information about the procedure for international protection (translated into Ukrainian)

National Legal Aid Bureau

Tel: 📞 0700 18 250 (Monday to Friday from 9:00 to 17:00)

Health and psychological support

Bulgarian Red Cross

Hotline for health and medical issues and advice 0800 20 101 (every day from 8:00 to 20:00)

[email protected] – for health and medical issues and advice

Hotline psycho-social support 0800 11 466 (every day from 8:00 to 18:00)

Representation in Bulgaria of the United Nations High Commissioner for Refugees (UNHCR) 📞 +359 2 98 02 453/4 (Monday to Friday 9:00 – 17:00), [email protected]