News and Updates
Call Center Closure During Eid Al-Adha Holiday
May 24, 2026
Please be informed that UNHCR Call Center will be closed from 26/05/2026 to 28/05/2026 in observation of Eid Al-Adha holiday. Normal operations will resume on 31/05/2026. We wish everyone a safe and p…. →
Important Update: Temporary Waiver of Entry Fees for Vehicles during Eid al-Adha
May 20, 2026
The General Authority for Ports and Customs has granted a temporary exemption of entry fees until 31 May 2026 for private passenger vehicles owned by Syrian citizens arriving in Syria for the purpose…. →
New Ministry of Education Decision on School Admission for Students Returning from Türkiye
May 12, 2026
Pursuant to the provisions of the internal regulations of basic and secondary education schools, the Ministry of Education issued the decision (No. 943) dated 27 April 2026, which stipulates as follow…. →
UNHCR Call Center Working Hours Update
May 11, 2026
Please note that the UNHCR Call Center working hours have been updated. The Call Center will now operate from 8:30 AM to 3:00 PM, Sunday to Thursday. Thank you for your understanding….. →
Important Update: Tuesday Protection Counselling – Appointment System
May 6, 2026
Due to the high number of Refugees and Asylum Seekers requesting protection counselling on Tuesdays, UNHCR Damascus is introducing an appointment system to better organize services and reduce waiting …. →
Call Center Closure During Labour Day
April 29, 2026
Please be informed that the UNHCR Call Center will be closed on 30 April 2026 in observance of Labour Day. Normal operations will resume on the next working day. We wish everyone a safe and peaceful L…. →
Call Center Closure During Independence Day
April 14, 2026
Please be informed that the UNHCR Call Center will be closed on 16 April 2026 in observance of Independence Day. Normal operations will resume on the following working day (Sunday). We wish everyone c…. →
Call Center Closure During Easter Holidays
April 2, 2026
Please be informed that the UNHCR Call Center will be closed on 05 April 2026 and 12 April 2026 in observance of the Easter holiday. Normal operations will resume on the following working day. We wish…. →
Announcement: Legal Assistance for Refugees and Asylum-Seekers in Damascus
March 19, 2026
Please be informed that, as of April 2026, legal counseling at UNHCR office will be discontinued. Legal counseling will be available exclusively through one of the following channels: Address: Damascu…. →