Registered with UNHCR and received My Services invitation?
A smartphone or computer,
Access to your e-mail address, which you shared with UNHCR,
Access to your mobile phone number in Iraq, which you shared with UNHCR,
Internet connectivity.
How to create your account
1Click on the link you received to your e-mail.
2Enter your credentials
Enter your e-mail address and the verification code sent to your e-mail. If you do not receive the code, you can click “send new code”.
3Register your phone number
Enter your mobile phone number in Iraq (not a WhatsApp-only number), and input the code sent by SMS. If you do not receive the code, you can click “send new code”.
Note: Please use an active number — we may send important messages to that phone number.
4Create a password
Create a password that is easy to remember and meets the following requirements:
- At least nine characters,
- One uppercase letter (A, B, C, etc.),
- One lowercase letter (a, b, c, etc.),
- One number (1, 2, 3, etc.),
- One symbol (!, ?, $, etc.).
5Access to your data
Once your account is created, you will automatically access your data and services available to you.
Still have questions? Have a look at our FAQs
If you no longer have access to that e-mail, please contact UNHCR for support.
You can request an appointment with UNHCR or wait for your next registration interview.