Adding family members
You can follow the below steps to add your family members to your UNHCR file:
Step 1: Log in and go to your My Family / Group Page
Step 2: Click on Add Family Member and Provide Their Details
Fields marked with a red asterisk (*) in the portal are required and cannot be left blank.
1Personal Information
- First name, father’s name, and last name in Latin characters only (e.g., a, b, c).*
- Full name: Their full name in Arabic language.
- Date of Birth: As shown in your official identity document. *
- Where they are from: Select your country from the list of options. If they have more than one nationality, choose the one from the country they cannot return to. *
- Sex: Select from the options provided. *
- Religion: Select from the list
- Ethnicity: Select from the list
- National Number: From their national ID or civil registration.
- Marital Status: Select their current status. *
Click “Next” when complete. You can also save and continue later.
- Address and arrival date: Enter their address in their home country, their current address in Iraq, and the date they arrived in Iraq, and the date they arrived in Iraq.
- Where are you from? ➡️ Previous address in your home country
- Country (pre-filled based on where they are from), governorate, district, and full address.
- Where do they live now? ➡️ Current address
- Country (pre-filled based on where they are from), governorate, district, and full address.
- Arrival Date in Iraq
Click “Next” to continue, or “Previous” to go back. You can save and continue later.
- Review Their Details: You will see a summary of your family member’s personal and address details you provided. Please review to ensure all information is correct. To make changes, click “Edit personal details” or “Edit address/arrival”. When done, click “Next”.
- How to contact your family member:
- E-mail address
- Phone number
- Preferred language: Select from available languages.
Click “Next” to continue, or “Previous” to go back. You can save and continue later.
- Their specific needs: Indicate if your family member has specific needs, such as medical conditions, pregnancy, or safety concerns.
- Click “Next” to continue.
2Photo
Take or upload a recent photo of your family member (passport-style).
While taking the photo, make sure:
- Their full face is visible and well-lit.
- Their eyes open and looking at the camera.
- Not hats or glasses (headscarves are allowed).
- Photo is clear and not blurry.
- Plain background.
Tip: If the camera is not working, check your phone settings to allow camera access.
You can retake or upload a new photo if needed. You may skip this step temporarily but must submit a photo before completing your application.
3Documents
You are encouraged to upload identity documents such as their passport, national ID, birth certificates and other relevant documents. If they do not have any, you can skip this step.
Upload clear photos of the documents:
- All corners visible,
- No glare or flash,
- Not blurry,
- JPG or PNG format, up to 4MB.
For each document:
- Select the type (e.g. passport, birth certificate)
- Enter the document number, issue date, and expiry date (if available)
Review and submit the documents when done.
Step 3: Add your preferred location for your interview
Choose your preferred location from the below list:
- Baghdad City
- Centre and South Governorates
- Kirkuk
- Mosul
- Erbil City – Baherka Registration Centre
- Dohuk City – Domiz Registration Centre
- Dohuk – Gawilan Camp
- Dohuk – Zakho
- Sulaymaniyah City
- Sulaymaniyah – Arbat Camp
Step 4: Review your application
Check all information is complete and accurate before submitting:
- Profile: Their personal details, contact details, and photograph.
- Documents: Uploaded documents.
If everything is correct, click “My information is complete and ready to submit”. If you identified an error or missing information, you could go back to that section and make the necessary corrections and/or add the missing information.
Note: After submission, you will not be able to edit your information or add family members unless you submit a new request.
Step 5: Submit your application and request an appointment
- Click “Submit”,
- Your family member’s status will show as “pending registration” until UNHCR sets your appointment,
- You will see your pending appointment request on the page,
- You can check appointment status in “My Appointments”,
- UNHCR will contact you using your preferred method once the registration appointment of your family member is confirmed.
UNHCR will contact you within three weeks. This does not mean your interview will happen within this period.