Disengagement from the Protection Desk under INTERSOS in Sulaimanya
- As of 01 August 2024, protection desks under INTERSOS in all locations will stop new intakes of protection cases.
- Refugees and asylum-seekers in the KRI can access existing governmental services. Additionally, other UNHCR Protection partners will continue providing services related to child protection, gender-based violence, mental health and psychosocial support, legal protection, and education. Below please see detailed information about the location of each UNHCR partner specialization:
- For Gender-Based Violence issues like physical, sexual, emotional, or psychological abuse, please get in touch with DHRD:
- DHRD office: Sulaimnaya, Baranan Near to Safra Hyper market.
- DOLSA in ARC admin area.
- DHRD in ARC opposite to Derek school
- For child protection issues, kindly approach the Kurdistan Save the Children (KSC) organization: Barika Iranian Refugee center (0750 803 4759) (close to Arbat Refugee Camp);
- Cultural and Art Center for Children in Ranya (0750 803 4761);
- Kaziway Sarra Center in Sulaymaniyah (0775 523 7910);
- Shorsh Youth Activity Center in Chamchamal (750 803 4753).
- For mental health and psychosocial support, contact the WCHAN organization: Qalawa – Shekh Muhidin near Ablakh Directorate of Electricity Contact office: 0770 139 7914 or 0772 542 61 29, Arbat Refugee Camp, Reband Namiq, 0750 181 2008.
- For legal matters such as detention, arrest, deportation, court access, documentation issues, and residency concerns, please approach the INTERSOS legal team:
- Sulaymaniyah Center: Warvin Midhat 07719209800; address: Shahid Shawkat Hall—Rizgary New neighborhood near to Rand Gallery
- Rapareen Administration: Rebaz Ahmad 07725088662.
- Garmyan Administration: Shilan Jawad 07748111467; 07508034636.
Please get in touch with Intersos for issues related to Education, such as access to school
- Suly Center, Tasluja, Raparin, Wluba: Marya Yasin 07746443815.
- Ranya, Qaladze, Hajyawa: Saiwan Jabar 07708910303.
- Chamchamal, Bazyan, Bainjan : Chawan Ibrahim 07746443826;
- ARC, Barika: Haryar Farhad 07701453355
- Said Sadiq, Halabja, Penjwen : Gulan Tofiq 07702438893.
- For any other concerns, please visit our Information Feedback Points (IFP desks) admin area in ARC for consultation or file your concerns using the Complaint and Feedback Mechanism (CFM boxes). Please note that the CFM boxes are opened once a month, for urgent matters, it is recommended to visit the IFP desk.
- CFM boxes and IFP: Haydar Rahman Hamsaeed, 07761523581.
- CFM boxes and IFP: Parwa Yassen: 07508953935.
If you have encountered any fraudulent activities or have been asked to pay money or other favors in exchange for UNHCR services, please report the incident to [email protected] or contact the UNHCR Inspector General’s Office at [email protected] or +41 22 739 8844. You can also file a report online at www.unhcr.org/php/complaints.php.
You can also visit the UNHCR webpage https://help.unhcr.org/iraq for additional information on services provided by UNHCR.