You must be physically in Ecuador and submit the application as soon as possible after entering the country.
You must have an up-to-date email address that you can access.
You do not ⛔ need to submit any documents, but if you have an identity document or other documents relevant to your application, you may submit them.
You do not ⛔ need to pay for the process. The process is completely free.
If you apply for refugee status, you will have to go through an interview where you can share your story and present any supporting evidence to the Ecuadorian authorities. After the interview, you will be given a 6-month humanitarian visa, which you must renew until a decision is made on your case.
If you are recognized as a refugee, you will be granted an international protection visa, which is a temporary residence valid for 2 years.
If you are not sure whether you are a refugee or not, contact us via WhatsApp at +593 23420120 or by email at [email protected].
You may also contact the Public Defender’s Office (Defensoría Pública) to receive legal advice or accompaniment during the process.
To submit the application:
Go to the website www.gob.ec
In the search bar, type the word “Refugio” and click on the magnifying glass.
Several options will appear. Click on the one that says “Determination of Refugee or Stateless Status.”
A page with general information about the process will open. Click the button that says “Go to the online procedure,” located at the bottom of the page.
On the online application page, you must fill in your personal information, including an email address. Use a personal email account that you can access, as all information about your application will be sent there.
After completing the information, click “Continue.” A screen will appear asking for a confirmation code. To obtain the code, check the inbox of the email address you entered in the form and look for an email with the subject “Confirmation Code.” Copy the code and paste it into the previous screen.
Click “Continue.” Once you have confirmed that you have access to your email, you can continue filling out your refugee or statelessness application.
Once you complete the procedure, you will receive a confirmation of your application by email. Keep a copy for your records.
Remember to check your email daily to receive updates about your process.
🚨 What happens after submitting the application?
The Ministry of Foreign Affairs and Human Mobility will contact you by email to schedule a date and time for you to appear in person for registration and an interview. If you are unable to attend your interview appointment, you must justify your absence within a maximum of 8 days. If you do not do so, your case will not continue.
Once the interview has been conducted, you will receive a 6-month humanitarian visa. This visa is renewable until a decision is made on your case.
The Ministry receives many applications, so it may take time to process yours. If you do not receive communication within a reasonable period, you may write to the Ministry’s email ([email protected]) or visit one of the Ministry’s offices; see the addresses at the link provided.
If you have questions about the process to apply for refugee status or would like legal guidance or accompaniment, contact UNHCR or the Public Defender’s Office.