Feedback and Complaints

How to complain about UNHCR and its partners

If you have any COMPLAINTS and/or SUGGESTIONS about the work of UNHCR staff or its partner NGO, please send it in writing to  [email protected]  

You may also call UNHCR’s hotline: 0-800-307-711 (Mon-Fri 9:00-18:00). 

All information is processed CONFIDENTIALLY. If you wish a reply, please leave your contact details. 

If you want to learn about how to report sexual exploitation and abuse by humanitarian workers, please follow this link