April 2, 2026
Please be informed that the UNHCR Call Center will be closed on 05 April 2026 and 12 April 2026 in observance of the Easter holiday. Normal operations will resume on the following working day. We wish.... →
March 19, 2026
Please be informed that, as of April 2026, legal counseling at UNHCR office will be discontinued. Legal counseling will be available exclusively through one of the following channels: Address: Damascu.... →
March 19, 2026
Please be informed that the UNHCR Call Centre will be closed from 18 to 23 March in observance of the Eid Al-Fitr Wishing all Eid Mubarak!.... →
March 17, 2026
Due to limited funding at the global level, UNHCR operations in Syria including the Multi-Purpose Cash Grant (MPCG) programme, has been affected. This means that assistance cannot continue for e.... →
February 18, 2026
On the occasion of the Holy Month of Ramadan, the working hours of the Call Center will be adjusted to 09:00 to 14:00 hours. Thank you for your understanding, and we wish you a blessed and peaceful mo.... →
February 11, 2026
UNHCR has noted community concerns about difficulties reaching the UNHCR Syria Call Centre, including unanswered calls. The high volume of incoming calls is placing significant pressure on the system,.... →
December 24, 2025
Please be informed that the UNHCR Call Centre will be closed on December 25 (Christmas) and January 1 (New Year’s Day) in observance of the holidays. Wishing all a Merry Christmas and Happy New Year.... →
December 4, 2025
Please be informed that UNHCR Call Centre will observe the government holiday on December 7th and 8th. Normal operations will resume on December 9th. We wish everyone happy holidays!.... →
November 30, 2025
The information on cash assistance for Syrian Refugee Returnees has been updated on UNHCR Help Page and Syria is Home, please visit the pages..... →
