Your Questions Matter: UNHCR Call Center Ready to Assist Syrian Refugee Returnees

UNHCR is launching a dedicated call centre to address enquiries of refugee returnees.

If you were a Syrian refugee who have recently returned to Syria, and need information about services provided or supported by UNHCR, please call 01121812333 

Operating hours: 8:30 am to 12:00 pm and 1:00 pm to 4:00 pm, Sunday to Thursday.

Official weekends: Friday and Saturday.

Due to the expected high call volume, you may not get through on the first attempt. Please try again. Our call centre team is committed to respond during the working hours. 

Important: All UNHCR services are free of charge. The call centre itself is not toll-free, but there is no fee for the information we provide