Information for new arrivals

Please contact UNHCR’s partners located nearest to your location in case you need assistance or information about claiming asylum in Pakistan.
UNHCR Partners will record the details of your appointment request for individual basic registration for future scheduling. The application request shall be informed to UNHCR Partners through dedicated scheduling lines. No walk-in cases will be entertained.

SHARP Islamabad 
Contact # +92 051 8892724
Time: 08:00 am-04:00 pm (Mon-Thurs) and 09:00am-12:30pm (Fri).

SHARP Sindh via helpline number at 92 (021) 34811571.
Time: 08:30 am-04:30 pm (Mon-Thurs) and 08:30 am-12:30pm (Fri).  

SEHER Baluchistan Quetta via helpline number at 92- 080099880.
Time: Monday – Friday 09:00 am – 05:00 pm

SHARP Khyber Pakhtunkhwa via Landline: +92 91-5710728
Protection Helpline:  +92 345-0036612 / +92 345-0036613

RESETTLEMENT IS NOT A RIGHT, and most refugees will not be considered for resettlement.

UNHCR is aware that many refugees face a very difficult situation in Pakistan and desire to be resettled to another country. However, due to the extremely limited number of resettlement places available, only a small number of individuals may be considered for resettlement.

UNHCR will identify cases for consideration based on the available information pertaining to the case and in line with the established criteria.  Self-referrals for resettlement will not be considered. Please do not approach UNHCR or partner agencies seeking resettlement consideration. UNHCR will contact you if you might qualify.

However, if you are facing serious risks and/or vulnerabilities that you believe require support from UNHCR or one of our partners, you can contact us at:

Country Office Islamabad: [email protected] / 0800-86677
Sub Office Quetta: [email protected] / 0800-86677
Sub Office Peshawar: [email protected] / 0800-86677
Please remember that resettlement is free as are all services provided by UNHCR or its partners. If someone has asked you for money in exchange for resettlement or other services, please report this to UNHCR at: Country Office Islamabad: [email protected] / 0800-86677

UN Inspector General’s Office (IGO): online form at Reporting misconduct | UNHCR / +41 22 739 8844
Any information you share with UNHCR will be treated confidentially.

Some countries have established specific programs for Afghan nationals who have worked with or were affiliated with countries to apply for permission to travel to those countries. Please note that these programs are established by these countries, and UNHCR does not refer individuals to these programs, nor is it able to support, process or submit applications on behalf of individuals. The details of these programs can be found on the websites of the respective countries, such as the following:

US
The United States manages some opportunities for Afghan nationals who have worked or have been affiliated with the US government, military, NGO’s one media. Please visit the following sites from the US State Department for more details:

Canada

The Canadian program set-up for Afghan nationals whose ” employment involved a significant and/or enduring relationship with the Government of Canada”, including interpreters for the Canadian military and local staff who worked for the Canadian Embassy. Please visit the following site for details:
Special Program for Afghans for Assisted Canada

UK
The UK manage some programs for current and former locally employed staff in Afghanistan. Please visit the following site for details.
Afghan Relocation and Assistance Policy (ARAP)