What is fraud?
Fraud is any act, omission, or manipulation of a fact with the intent to deceive for personal gain or for a third party’s benefit.
Don’t be fooled! Don’t fall for false promises!
If anyone on behalf of UNHCR or its partners offers you support to leave the country, such as obtaining documents, monetary support, requesting money or favors, this may be a false or fraudulent promise.
Be alert: these offers may be presented in person or through social networks, including Facebook, YouTube, WhatsApp, Twitter and TikTok.
Remember: UNHCR staff members and our partners are properly identified. When in doubt and before sharing your personal information, ask to see identification. If you suspect it is fake, report it!
Report irregular or suspicious behavior
If you know of or suspect fraud, corruption, bribery, theft or embezzlement by UNHCR officials or our partners, please report it through our official and confidential channels:
- Complaint and feedback mailbox available at our offices
- Email: [email protected]
The Office of the Inspector General of UNHCR is also available.
- Email: [email protected]
- Confidential fax: (+41 22) 739 7380
- Formulario en línea: Use the IGO online complaint form.
At UNHCR, we take allegations of misconduct by our staff or our partners seriously.