Below is relevant information about public institutions that can provide guidance and assistance during an emergency or when following up on a request for support:
National Civil Police (Policía Nacional Civil):
Call 110 to request help and immediate assistance from police officers.
Public Prosecutor’s Office (Ministerio Público):
For victim support, call 1572.
Visit ayuda.gt to find information on what you can do if you or someone else is experiencing any form of violence.
To report cases of pregnancy in girls and adolescents under the age of 14, call +502 2411-8686.
Judicial Branch (Organismo Judicial):
Go to any courthouse in your area or call 1549.
Court for Femicide and Other Forms of Violence Against Women:
To contact the Control, Monitoring, and Evaluation Unit for specialized bodies handling femicide and other forms of violence against women, call +502 2426-7000 Ext. 2432 or email [email protected].
Office of the Attorney General (Procuraduría General de la Nación):
Professionals from this office can receive your report and request protective measures from a court.
If you need legal support, you can visit the Women’s Unit or call +502 2414-8787 Ext. 2020 or +502 4996-3764.
Specialized Centers for Responding to Survivors of Violence
Comprehensive Support Centers for Women Survivors of Violence (CAIMUS):
CAIMUS GUATEMALA
Phones: +502 2507-1010 and +502 2220-8628
Emergency Phone: +502 4037-2074
Address: 7a. Avenida 1-11, Zone 2, Guatemala City
Emails: [email protected] and [email protected]
GGM-CAIMUS RABINAL
Phones: +502 7938-8979, +502 7938-8980, and +502 4218-0284
Emergency Phone: +502 4066-6125
Address: 2a. Avenida 2-22, Zone 1, Rabinal, Baja Verapaz
Emails: [email protected] and [email protected]
GGM-CAIMUS ESCUINTLA
Phones: +502 7889-3898, +502 7889-3895, and +502 7889-9952
Emergency Phone: +502 4216-1070
Address: 2a. Calle 1-27, Zone 3, Colonia Las Golondrinas, Escuintla
Emails: [email protected] and [email protected]
GGM-CAIMUS SUCHITEPEQUEZ
Phone: +502 7867-9511
Emergency Phone: +502 4616-5681
Address: 3a. Avenida 1-42, Zone 2, Residenciales El Relicario, Mazatenango, Suchitepéquez
Emails: [email protected] and [email protected]
Other Organizations
Comprehensive Care Center for Women (CAIM) Huehuetenango
Address: Cantón Recuerdo, Santa Ana Huista, Huehuetenango, Guatemala
Fundación Sobrevivientes
Phone: +502 2245-3000
Address: 12 Calle 11-63, Zone 1, Guatemala City
Email: [email protected]
Mujer de Propósito – ADIFAG
Phone: +502 7934-2900
Address: Zone 10, Huehuetenango
Email: [email protected]
Support for Children and Adolescents in Situations of Violence
Office of the Attorney General (Procuraduría General de la Nación)
Childhood and Adolescence Department Phone: +502 3758-7024
PBX: 1584 Ext. 6012 and 6017
Address: 15 Avenida 9-69, Zone 13, Guatemala City
Healthcare Assistance
Municipal Fire Department
Emergency Phone: 123
Volunteer Fire Department
Emergency Phone: 122
Guatemalan Red Cross
Phones available 24/7
PBX: +502 2381-6565 / 66
Emergency Line: 125
Address: Headquarters – 3a. Calle 8-40, Zone 1, Guatemala City
Branches available nationwide
National Information Line on HIV and AIDS
Phone: 1540
Confidential and anonymous assistance
National hospitals, health centers, or community clinics