On this page you will find general information about the Safe Mobility program and answers to some frequently asked questions.
What is the Safe Mobility program?
Safe Mobility is an initiative promoted by the Government of the United States in coordination with the Government of Guatemala. Through this program, eligible refugees and migrants are considered for regular and safe admission pathways to the United States or other countries. In this way, they seek to avoid the risks faced by people in human mobility. Colombia, Costa Rica and Ecuador are also implementing it in the region. It is completely free of charge and supported by UNHCR, IOM and their partners.
Who can apply in Guatemala?
The Safe Mobility (Movilidad Segura) program in Guatemala assists Guatemalan citizens, as well as refugees (with international protection needs) and eligible migrants of Salvadoran, Honduran and Nicaraguan nationality, who entered Guatemala before July 16, 2024,
How do I register?
Register online on the Safe Mobility website.
Please note the following when filling out the form:
✔️ You must give truthful information, avoiding changing or hiding details, otherwise your process may be affected.
✔️ If you are submitting a family application, only one person in the household should complete the form. The person in the group must add the other members in the same application, as long as they belong to the same nuclear family (parents, spouse and/or children up to 20 years of age who do not have their own separate nuclear family). Siblings of the main applicant or other relatives of legal age are considered independent family groups.
✔️ You must have an email account to register, which you should check frequently.
✔️ Submit the form only once.
✔️ We recommend checking the Safe Mobility website regularly for updates.
Where can I find more information?
The Safe Mobility website is the only site with official information and where you can apply.
For more information about the process, you can contact Safe Mobility’s automated WhatsApp chat at: +1 (202) 773-5974.
Or call the Safe Mobility Contact Center toll-free at 1 800 3000 203.
Where can I report misconduct?
If you know of or suspect misconduct by UNHCR officials or our partners, please report it through the above official and confidential channels.