Important Alert for Cash Assistance Applicant: All UNHCR and NGO partner services, including cash assistance are free of charge. Questions, complaints and feedback about UNHCR services can be reported to:
- UNHCR hotline number 📞 0800 307 711
- or Email: [email protected]
Any person including UNHCR or NGO partner staff who offers to help in exchange of money or favors should be reported immediately to
- UNHCR hotline number 📞 0800 307 711
- or Email: [email protected]
PLEASE NOTE: We do not need your CCV code. It should not be requested by the enumerators. In case you are asked to provide this information, please report to the UNHCR hotline or email mentioned above.
UNHCR needs your consent to collect and process certain personal data, which is essential for determining your eligibility for UNHCR’s multipurpose cash assistance programme. If you meet the eligibility criteria, this data will also be used to provide you with multipurpose cash assistance through your preferred financial service provider.
For your convenience, answers to frequently asked questions are grouped by category.