UNHCR in Sri Lanka
All services provided by UNHCR and partners are free of charge.
UNHCR is the UN Agency for Refugees. It is a UN agency dedicated to saving lives, protecting rights and seeking durable solutions for people who are unable or unwilling to return to their home country because they are at risk of persecution or because there is a serious threat to their life, physical integrity or freedom arising from situations such as conflict, violence or serious public disorder.
We recommend you browse through the resources and information on this website to find support available in Sri Lanka or to contact us if you cannot find the information you are looking for here.
How can I contact UNHCR in Sri Lanka?
You can contact UNHCR in Sri Lanka for queries, complaints and feedback through the channels below.
UNHCR Sri Lanka
United Nations Call Centre: 011-2580691 (ask for UNHCR)
Available Monday to Friday, 8:30 – 16:30
Email: [email protected]. The UNHCR Officer will review and respond to your enquiry according to the need and urgency.
Note: For emergencies after 4:30pm and during weekends, please contact UNHCR at 0777390301
For complaints related to UNHCR staff or its partners, fill out the Inspector General’s Office online complaint form.