Registered with UNHCR and received My Services invitation
A smartphone or computer,
Access to your e-mail address which you shared with UNHCR,
Access to your mobile phone number in Pakistan which you shared with UNHCR,
Internet connectivity.
How to Create Your Account:
1Click on the “Create a new account”
2Read and accept the privacy notice
3Verify your email address
Enter your email address and the verification code sent to your email. If you do not receive the code, click “Send new code”.
4Register your phone number
Enter your mobile phone number in Pakistan (not a WhatsApp-only number).
Complete the security check by entering the characters shown in the image. If the characters are difficult to read, click the refresh icon to generate a new set.
Request a verification code and enter the code sent to your phone by SMS. If you do not receive the code, click “Send new code”.
Please use an active number — we may send important messages to this phone number.
Note: Please use an active number — we may send important messages to that phone number.
5Create a password
Create a password that is easy to remember and meets the following requirements:
- At least nine characters,
- One uppercase letter (A, B, C, etc.),
- One lowercase letter (a, b, c, etc.),
- One number (1, 2, 3, etc.),
- One symbol (!, ?, $, etc.).
6Start your registration application
Once your account is created, you will automatically be invited to begin your registration application.
Still have questions? Have a look at our FAQs ?
If you no longer have access to that e-mail, please contact UNHCR National Helpline at 0800-86677 for support.