Reporting misconduct

Misconduct can occur in many different forms and situations. For an overview over behaviour that may constitute misconduct, please consult UNHCR’s general Help Page: Misconduct by anyone working for or with UNHCR – UNHCR Frequently asked questions.

If you or someone you know have been a victim of fraud, corruption, sexual abuse or exploitation, or other misconduct conducted by personnel of UNHCR or its partner organizations, please report it to the UNHCR Inspector General Office through their online complaint form.

Your report will be treated with discretion and kept strictly confidential.

Filing a complaint anonymously is possible. However, please note that the more facts and evidence you provide, the better the case can be investigated.

For more information, please visit IGO’s webpage.

If you have been victim of a crime or you feel in danger, you can always contact the police at 117.

Counselling and complaints office

In Liechtenstein, the Counseling and complaints office serves as an interface between the population of Liechtenstein and the responsible Government and official agencies. You can contact them when you think that you have been treated wrongly, when you are facing an issue with an institution, or when you are in need of advice concerning a question pertaining to the public administration. The Counselling and complaints office can be contacted in the following ways:

• Via email at [email protected]
• Via phone at +423 236 60 36
• Via letter at Regierungsgebäude, Peter-Kaiser-Platz 1, P.O. Box 684, 9490 Vaduz

Verein für Menschenrechte in Liechtenstein 

The non-governmental organization Verein für Menschenrechte in Liechtenstein (VMR) is mandated with monitoring human rights violations in Liechtenstein. They can also provide individual counselling and guidance. If you wish to report a human rights violation in Liechtenstein, you may submit a complaint to the VMR through the contact form on their website or contact the organization in the following ways:

• Via email at [email protected]
• Via phone at +423 230 22 40
• Via letter at Poststrasse 14, 9494 Schaan

Complaints regarding other matters

For concerns related to your personal situation or accommodation, you may reach out to your designated social worker from Flüchtlingshilfe Liechtenstein. In case you do not have their direct contact information, you can contact Flüchtlingshilfe Liechtenstein through their general channels:

• Via email at [email protected]
• Via phone at +423 388 12 90
• Via letter at Flüchtlingshilfe Liechtenstein, Landstrasse 194, 9495 Triesen