Services for Refugee Women

All services provided by UNHCR and its partners are free of charge. If anyone asks for payment for services, report it immediately to UNHCR or its partners.

Where can I go for services for women?

Partners such as SDF (Sana’a), FMF (Aden), and HA (Marib) offer:

  • Case management.
  • Counselling.
  • Cash assistance for specific needs.
  • Referrals for legal and health services.

Experiencing violence is never your fault!

For frequently asked questions on services for refugee women in Yemen, you can refer to the answers below for deeper understanding of service referral process and safety concerns.

What if I have a safety concern as a woman in Yemen?

UNHCR partners specialize in supporting refugee women and addressing safety concerns. You can contact:

  • Sana’a: Sustainable Development Foundation (SDF), Abu Bakr Al Siddiq Street – Alhay Alsiyasi.
    • Hotline: 739 255 512 / 800 1155
  • Aden: Field Medical Foundation (FMF), Basateen, block 7, in front of Basateen Boys’ School.
    • Hotline: 800 0433
  • Al Mukalla: Khatfu General – Engineering Department, in front of Hadramout Palace for Weddings (Bathaf Palace).
  • Kharaz Camp: Human Access (HA) Drop-in Centre.
  • Marib: HA, Sana’a Street, in front of Al Kharaz Station.
    • Hotlines: 800 0078 / 718 038 157 / 780 481 701

What should I do if I am concerned about my child’s safety?

If you believe your child is at risk, you can:

  • Visit SDF in Sana’a or FMF/HA in Aden.
  • Report your concerns to staff, who will help refer you to appropriate services and support based on your needs.

Can I receive cash assistance?

Cash assistance is provided on an exceptional basis to address immediate protection needs. It is not a long-term solution for income support. For more information, refer to the Cash Assistance section.

Can I be referred for additional services?

Yes, with your consent, you may be referred to other services based on your needs, such as:

  • Health support, including gynaecological and maternity care.
  • Mental health and counselling services.
  • Legal assistance.

Can I receive services if my ID card is expired?

No, you must have an active registration record and a valid ID card or UNHCR certificate to access services.

  • To renew your ID card:
    • Sana’a: Visit the Bureau of Refugee Affairs (BRA).
    • Aden:
      • Asylum-seekers: Contact UNHCR.
      • Refugees: Contact IPNA.

For contact details, refer to the Registration section.

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