Services for Child Refugees

All services provided by UNHCR and its partners are free of charge. If anyone requests payment for services, report it to UNHCR or its partners immediately.

Keep your ID and registration up to date to avoid service interruptions.

What child-protection services are provided in Sana’a?

Sustainable Development Foundation (SDF) in Sana’a offers:

Care arrangements for unaccompanied children.
Facilitation of birth registration.
Counselling and psychosocial services.
Legal services.
Home visits.
Daycare.
Recreational activities.

What child-protection services are provided in Aden?

Field Medical Foundation (FMF) and Human Access (HA) offer:

Care arrangements for unaccompanied children.
Facilitation of birth registration.
Counselling and mental health support.
Legal services.
Home visits.
Recreational and informal educational activities.
School kits and tracking through education partner Al Awn.
Health services through HA.

For frequently asked questions on services for children in Yemen; you can refer to the answers below for answers on contact information, childcare services, seeking help for your child below.

Where can I find my nearest child support centre?

Sana’a:
Sustainable Development Foundation (SDF), Al Hay Al Seyasee.
- Hotline: 739 255 512 / 800 1155 (24/7).
Aden:
Field Medical Foundation (FMF), Dar Sad district, Basateen area.
- Hotline: 800 0433.
Hadramout:
FMF, Al-Mukalla district.
Lahj/Kharaz Camp:
Human Access (HA) Drop-in Centre.
Marib:
HA, Sana’a Street.
- Hotlines: 800 0078 / 780 481 701 / 718 038 157 / 781 222 629.

What should I do if I cannot afford transportation to reach child-support centres?

UNHCR does not provide transportation allowances. However, consider seeking support from local organizations or community networks.

Why was my child unable to enrol in daycare?

Daycare spaces are limited and often have waiting lists. If immediate enrollment isn’t possible, consider community-based daycare centers.

What activities are available at family centres in Sana’a and Kharaz?

Sana’a: Handicrafts, cooking, sewing, drawing, sports, basic Arabic, and basic English.
Kharaz Camp: English and computer classes, preschool activities, sports, and awareness sessions.

Can I receive childcare services if my ID is inactive?

No. A valid ID or active registration is required.

Sana’a: Visit the Bureau of Refugee Affairs (BRA) for renewal.
Aden:
- Somali nationals: Visit IPNA.
- Other nationalities: Visit the UNHCR Registration Centre.

How do I add my child to my registration file?

Sana’a: Visit the Bureau of Refugee Affairs (BRA) with the child’s birth certificate.
Aden:
- Somali nationals: Visit IPNA.
- Other nationalities: Visit the UNHCR office.

What should I do if I am an unaccompanied child and not registered?

Sana’a: Visit the UNHCR Reception Centre (Hamdi Askar Street, Building Number 36, Haddah). Staff will assess your situation and guide you through the registration process.
Aden: Contact the UNHCR Registration Centre in Khur Maksar.
- Somalis: Visit IPNA in Basateen, Al Mukalla, or Kharaz Camp.

Why has my child’s cash assistance been suspended?

Eligibility for cash assistance depends on specific criteria. Contact:

Sana’a: Sustainable Development Foundation (SDF).
Aden: Field Medical Foundation (FMF) or Human Access (HA).

Refer to the Cash Assistance section for more details.

What should I do if my child is at risk?

Sana’a: Contact SDF.
Aden: Contact IPNA or FMF/HA child-protection staff.
They will assess the situation and refer you to appropriate services.

What if my child is in psychological distress or has a mental disorder?

Visit:

Sana’a: SDF for counselling and support.
Aden: FMF for mental health assistance.
You can also request a socioeconomic assessment if needed.

Do unaccompanied children receive health services?

Yes. Unaccompanied children have equal access to health services as other refugees and asylum-seekers.

Guardians, or staff from SDF (Sana’a) or FMF/HA (Aden), will accompany the child to health centres if necessary.