Cash Assistance for Refugees

Cash assistance is financial support provided to the most vulnerable refugees, asylum-seekers, and internally displaced persons (IDPs) or households with specific needs, as identified through an assessment, to help meet their basic needs.

To determine your eligibility, refer to the following information that is most suitable to your situation to understand the registration requirements, and the steps in receiving cash assistance.

Who can receive cash assistance?

Only the most vulnerable households with specific needs are prioritized for cash assistance. Eligibility is determined through a socio-economic assessment conducted by UNHCR’s partners.

How is eligibility determined?

Eligibility is based on a socio-economic assessment, which evaluates your household’s specific circumstances and capacity to support itself.
Note: Being assessed does not guarantee cash assistance.

What is required for the assessment?

You will need to provide any relevant documents, such as:

    • Refugee ID or asylum-seeker certificate

    • Temporary protection certificate

    • Birth, marriage, or death certificates

    • Updated medical reports (if applicable)

How long does it take to receive cash assistance after the assessment?

It may take up to two months after the assessment. If you haven’t received a response within this period, contact UNHCR’s partner who conducted the assessment.

How is cash assistance distributed?

Cash assistance is distributed via:

    • Banks: Alamal Microfinance Bank or Alkuraimi Islamic Bank
        • You will receive an SMS with your Hawala number for collection.

    • Mobile banking teams: For individuals unable to visit a bank.

What if I am unable to collect my cash assistance?

If you cannot collect your assistance, contact the partner that conducted your assessment to make alternative arrangements.

    • In Sana’a: Safe Road

    • In Aden: Field Medical Foundation (FMF)

    • In Marib: Human Access (HA)

Can I receive cash assistance indefinitely?

No, cash assistance is provided for a limited period based on your assessment. Continuous eligibility depends on re-assessment and funding availability.

What if I am no longer eligible?

If you are not selected for cash assistance, you may still qualify for other services such as legal assistance, case management, or psychosocial support.

What should I do if I encounter problems collecting my cash assistance?

Contact UNHCR or the relevant partner:

    • Sana’a: Safe Road hotline (730 429 211 or 730 429 311)

    • Aden: FMF hotline (800 0433)

    • Marib: HA hotline (800 0078 or 780 481 701)

What if my contact information changes?

Update your contact details with the partner conducting your assessment to ensure you can be reached.


See related information on: