Services in IDP sites

You can communicate with the CCCM partner or other humanitarian actors by:

• Visiting their office in or near the site.
• Calling their phone number or sending an email.
• Attending meetings or events organized by them in the site.
• Contacting the site committee or community mobilizers.
• Using feedback and complaint mechanisms available in the hosting site.

You can access education by:

• Ensuring you have updated identification documents.
• Enrolling in the local school or learning centre.
• Joining community initiatives that promote education and learning.

You can access health care by:

• Having updated identification documents.
• Visiting the health facility or mobile clinic in or near your site.
• Contacting the health partner in your area.
• Joining community groups or initiatives that promote health and hygiene.

You can learn about WASH facilities and services by:

• Contacting the site committee or camp management.
• Joining community groups or initiatives that promote WASH and environmental cleanliness.

You can access protection and legal assistance by:

• Contacting the site committee, site management, or community-based protection networks.
• Visiting the protection desk, legal aid centre, community centre, or mobile protection team.
• Calling the protection hotline for urgent or specialized help.
• Joining groups or initiatives that promote protection and human rights.

You can access psychosocial support and mental health care by:

• Contacting the site committee, site management, or community-based protection networks.
• Visiting the protection desk, community centre, or mobile protection team.
• Calling the MHPSS hotline for urgent or specialized help.
• Visiting the MHPSS facility, counselling centre, or support group.
• Joining groups or initiatives that promote well-being and mental health support.

You can access shelter and NFIs assistance by:

• Having updated identification documents.
• Contacting the site committee, site management, or community-based protection networks.
• Visiting the protection desk, community centre, or mobile protection team.
• Joining community groups or initiatives that promote shelter/NFI support and resilience.

You can access livelihood assistance by:

• Having updated identification documents.
• Contacting the site committee, site management, or community-based protection networks.
• Visiting the protection desk, community centre, or mobile protection team.
• Enrolling in livelihood programs.
• Joining community groups or initiatives that promote early recovery, livelihoods, and self-reliance.

If you need assistance:

• Ensure you have updated identification documents.
• Contact the site committee, site management, or community-based protection networks.
• Visit a protection desk, community centre, or mobile protection team.

Please note that some services may not be available in your area, or you may not meet the eligibility criteria for certain assistance.

You can provide feedback or complaints by:

• Using the complaint and feedback mechanisms available in your area or hosting site, such as hotlines or help desks.
• Contacting the site committee, site management, or community-based protection networks to inquire about the available complaints and feedback channels.