Organizations That Can Help Me 

This page provides curated external contact lists for essential resources, including:

  • External support services for refugees and internally displaced people within the Sana’a Area of Responsibility (AoR)
  • External assistance available for refugees and internally displaced people in the Aden AoR

Click below for more detailed information on external resources in your area:

Al Dar Al Arabia for Legalities and Protection

Location: Hadda street, in front of Authority of General Investment in Sana’a, Yemen

Sector: Legal assistance

Working hours: 24-hour hotline

Hotline: +967 738 326 326

Comments: Not free. The refugee / asylum seeker has the option when making the call to place the call fees onto Al Dar Al Arabia. They also use: (“please call me” service)

NAMA – Small and Micro Finance Foundation

Location: Sana’a

Sector: Vocational training Livelihoods

Working hours: Every day from 8:00 AM to 6:00 PM

Comments: Not free.

QRCS – Qatari Red Crescent Societies

Location: Sana’a

Sector: Health services

Working hours: Emergency 24 Hours
Complaint Number Refugee Saturday to Wednesday from 8:00 AM to 2:00 PM, except on Thursdays it is until 1:00 PM
Toll-free number: Saturday to Wednesday from 8:00 AM to 2:00 PM, except on Thursdays it is until 1:00 PM

Comments: Toll-free.

SDF – Sustainable Development Foundation

Location: Sana’a

Sector: Child protection
Education
Protection (case management adults)
Psychosocial support

Working hours: Sunday to Thursday, 8:00 AM to 3:30 PM

Hotlines: +967 739 255 512 / 8001155

Comments: Not free. The CFM focal point provides on-call support for emergencies outside of regular working hours.
Toll-free

SRPD – Safe Road for Peace & Development

Location: Sana’a

Sector: Assessments for cash assistance

Working hours: Sunday to Wednesday 8:30 AM to 4:30 PM
Thursday 8.30 AM to 2:30 PM

Comments: Not free. Refugees and asylum seekers can make free calls using two methods:
Direct dialing: Call *9 followed by one of SR hotline numbers.
Request a Call Back: Utilize our “please call me” service.

DEEM for Development

Location: Taiz, Ad Dali’

Sector: General protection services (legal support, psychosocial support and PFA, emergency cash assistance, initial needs assessment and protection monitoring).
Child protection services (recreational activities and identified and referral cases).
Women protection (awareness sessions, women and girls’ activities), as well as CCCM, shelter and NFI.

Working hours: Sunday to Thursday
From 8:30 AM to 3:00 PM

Hotline: 800 0707

Comments: Toll-free

JAAHD – Jeel Albena Association for Humanitarian Development

Location: Al Hodaidah, Al Hodaidah City – Commercial Zone, In front of Omar Ibn Abdulaziz School

Sector: General protection services (legal support, psychosocial support and PFA, emergency cash assistance, initial needs assessment and protection monitoring).
Protection, legal, social activities, women support, PSS/PFA, cash (MPCA and emergency cash assistance including rental and lifesaving) shelter (NFIs, ESKS, transitional shelter CCCM (site maintenance, and site monitoring), QIPs, livelihoods.

Working hours: Sunday to Wednesday from 8:00 AM to 4:00 PM
Thursday from 8:00 AM to 1:00 PM

Hotline: 800 0052

Comments: Toll-free

RADF – Rawabi Al-Nahda Developmental Foundation

Location: Al Hodaidah Hub, Hajjah Governorate

Sector: Protection, legal, social activities, women support, PSS/PFA, cash (MPCA and emergency cash assistance including rental and lifesaving) shelter (NFIs, ESKs) CCCM (site maintenance, and site monitoring), QIPs, livelihoods.

Working hours: Sunday to Thursday from 8:30 AM to 4:00 PM

Hotline: 800 0028

Comments: Toll-free

SDF – Sustainable Development Foundation

Location: Amanat Al Asimah, Dhamar, Al Baydah

Sector: Protection (child protection, legal, social activities, women support, PSS/PFA, cash (MPCA and emergency cash assistance including rental and lifesaving) shelter (NFIs, ESKS, transitional shelter CCCM (site maintenance, and site monitoring), QIPs, livelihoods.

Working hours: Sunday to Thursday from 8:00 AM to 3:00 PM

Hotline: 800 1155

Comments: Toll-free
The hotline operates as a central number capable of handling up to four simultaneous calls from different locations.

YARD – Yemen Al-Khair for Relief & Development Foundation

Location: Al Jawf

Sector: Protection, including CP and GBV, legal support,
psychological support
ECA
recreational activities, women and girl’s empowerment activities
INAT assessment / PMT. livelihoods
CFM and hotline, referral,
cash (ECA, MPCA and rental subsidies) awareness,
CCCM and shelter

Working hours: Saturday to Wednesday from 8:30 AM to 4:00 PM

Hotline: 8000656

WhatsApp: +967 712 280 253

Comments: Toll-free

YDF – Yemen Development Foundation

Location: Sa’ada City – Sa’ada Governorate

Sector: Protection, including child protection, women support, legal support,
psychological support,
recreational activities, women and girl’s empowerment activities
INAT assessment / PMT. livelihoods
CFM and hotline, referral,
Cash (ECA, MPCA and rental subsidies) awareness,
CCCM and shelter

Working hours: Sunday to Thursday from 8:00 AM to 4:00 PM

Hotline: 800 0636

Comments: Toll-free

YGUSSWP – General Union of Sociologists, Social Workers, and Psychologists Yemen

Location: Sana’a – Hadda – St-Beirut

Sector: Protection (child protection, legal
Social Activities, Women Support, PSS/PFA, Cash (MPCA and Emergency Cash Assistance including Rental and Lifesaving) Shelter (NFIs, ESKS, Transitional Shelter CCCM (Site maintenance and site monitoring)

Working hours: Sunday to Thursday starting 8:30 AM to 4:00 PM

Hotlines: 800 0234 (toll-free)
+967 776 263 815

Comments: Toll-free
Yemen mobile number is used during cash-based distribution due to the overload that the hotline holders encounter from receiving multiple calls from IDPs to inquire about CBI-related issues.

YRCS – The Yemen Red Crescent Society

Location: Amran

Sector: Protection (child protection, legal support, social activities, women support, PSS/PFA, cash (MPCA and Emergency cash assistance including rental and lifesaving) shelter (NFIs, ESKS, transitional shelter CCCM (site maintenance and site monitoring)

Working hours: Sunday to Thursday starting 8:30 AM to 4:00 PM

Hotlines: 800 0807

Comments: Toll-free

YWU – Yemen Women Union 

Location: Ibb Governorate

Sector: General protection services (legal support, psychosocial support and PFA, emergency cash assistance, initial need assessments and protection monitoring)
child protection services (recreational activities and identified and referral cases)
women protection (awareness sessions, women and girls activities

Working hours: Sunday to Thursday from 8:30 AM to 3:00 PM

Hotlines: 800 0991

Comments: Toll-free

Al-Awn Foundation for Development

Location: Hadramout –Al Mukalla – Bin Mahfouz Towers

Sector: Education

Working hours: Sunday to Thursday from 9:00 AM to 2:00 PM

Hotlines: 800 0533
+967 781 266 310

Comments: Toll-free

BCHR – Benevolence Coalition for Humanitarian Relief

Location: Al Mukalla

Sector: Livelihoods, Education and protection
Vocational Training

Working hours: Sunday to Thursday from 8:30 AM to 4:00 PM

Hotlines: 800 0533
+967 780 685 685

Comments: Not free

HA – Human Access

Location: Aden – Kharaz
Al Mukalla
Marib Health-Workers

Sector: Health Services, education and protection in Kharaz camp

Working hours: Sunday to Wednesday from 8:00 AM to 4:00 PM
Thursday from 8:00 AM to 2:30 PM

Hotlines: +967 781 222 629-Aden

800 0078
780 481 701

Email: [email protected] this email for Aden- Kharaz and Al Mukalla

Comments: Not free

FMF – Field Medical Foundation

Location: Aden and Hadramout

Sector: Protection

Working hours: Sunday to Thursday from 8:30 AM – 3:30 PM

Hotlines: 800 0433

Comments: Toll-free

FMF – Field Medical Foundation

Location: Al Hudaydah (Khokha), Ad Dali’ Hadramout

Sector: Camp management / CCCM, protection

Working hours: Sunday to Thursday from 8:30 AM – 3:30 PM

Hotlines: 800 0433

Comments: Toll-free

NMO – Nahda Makers Organization

Location: Abyan, Taiz

Sector: Shelter, NFIs, CCCM, protection, assessment

Working hours: Sunday to Wednesday from 9:00 AM to 3:00 PM
Thursday from 9:00 AM to 2:00 PM

Hotlines: 800 0019

+967 776 161 484
+967 771 923 590
+967 773 055 494
+967 773 164 853
+967 775 510 690
02 278 056

Comments: Toll-free

SHS – Society for Humanitarian Solidarity

Location: Shabwa, Lahj, Aden

Sector: Basic assistance, protection, CCCM, Shelter, NFIs

Working hours: Sunday to Thursday from 8:00 AM to 4:00 PM

Hotlines: 800 0966
+967 714 141 069

Comments: Toll-free

HA – Human Access

Location: Marib

Sector: Psychosocial support
Emergency cash assistance
Social work – GBV – CP Persons with Specific Needs
Legal assistance including HLP, CCCM, Shelter, NFIs

Working hours: Sunday to Thursday from 8:00 AM to 4:00 PM

Hotlines: 800 0078
+967 780 481 701
+976 737 902 897
+967 718 038 157

Comments: Toll-free