UNHCR Yemen is here to support you. Depending on your location, you can reach out to us through the following contact details:
📞Telephone
Sana’a Area
- UNHCR Hotline: 712 225 038
| Operating Days | Operating Hours |
|---|---|
| Sunday to Wednesday | 8:00 – 16:00 |
| Thursday | 8:00 – 14:30 |
Aden Area
- UNHCR Hotline: 771 070 368
- Registration Hotline: 771 070 364
| Operating Days | Operating Hours |
|---|---|
| Sunday to Wednesday | 8:00 – 16:00 |
| Thursday | 8:00 – 14:30 |
📧Email
Sana’a Area
- UNHCR Protection: [email protected]
Aden Area
- UNHCR Protection: [email protected]
📬Contacting UNHCR Yemen by Letter
UNHCR Yemen encourages individuals to share their concerns, feedback, or inquiries by writing a letter in any language. Translators will assist in ensuring that all messages are understood.
Where to Find These Boxes:
- UNHCR offices
- Partner offices across Yemen
- Camps and hosting sites
- Community spaces
- Specialized facilities, such as family centers
These boxes are standalone, secure units that are regularly monitored and emptied by staff to ensure timely responses.
Information Near the Boxes:
Next to each box, you will find an information poster explaining the process, available in multiple languages for accessibility. Your feedback is valuable and helps UNHCR improve its services and support for those in need.
If you’re unsure which contact to use, reach out to any of the above, UNHCR will guide you appropriately. We are here to assist all individuals across Yemen.
