{"id":121,"date":"2018-01-03T16:02:39","date_gmt":"2018-01-03T16:02:39","guid":{"rendered":"http:\/\/help.unhcr.org\/usa\/?page_id=121"},"modified":"2025-07-17T14:00:23","modified_gmt":"2025-07-17T14:00:23","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/usa\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<p><strong>To reach the UNHCR office in Washington, D.C., please use the contact information below. The office is unfortunately unable to accommodate in-person appointments.<\/strong><strong>\u00a0<\/strong><\/p>\n<ul>\n<li>For refugees and asylum seekers <strong>detained<\/strong> in the United States, we operate a\u00a0<strong>toll-free protection hotline Mondays, Wednesdays and Fridays from 2pm \u2013 5pm ET <\/strong>with telephonic interpretation available. The protection hotline is accessible by dialing <strong>566#<\/strong> from within detention facilities.<\/li>\n<li>If you are a <strong>refugee or asylum seeker<\/strong> in need of assistance in the United States, you can email us at <a href=\"mailto:usawainq@unhcr.org\">usawainq@unhcr.org<\/a>.<\/li>\n<li>Please see our <a href=\"https:\/\/help.unhcr.org\/usa\/\">Help USA<\/a> website and <a href=\"https:\/\/www.unhcr.org\/en-us\/attorney-resources.html\">Asylum Resources<\/a> website for information and resources for refugees and asylum seekers in the United States.\n<ul>\n<li><strong>Note the UNHCR Multi-Country Office Washington can only assist refugees or asylum seekers in need of assistance who are in the United States. If you are a refugee or asylum-seeker in need of assistance and are outside the United States, visit our <\/strong><a href=\"https:\/\/www.unhcr.org\/contact-us\"><strong>UNHCR global directory<\/strong><\/a><strong> and contact the UNHCR office in your current country of residence.<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>If you believe you are <strong>stateless<\/strong>\u00a0and in need of assistance in the United States, you or your attorney can email\u00a0<a href=\"mailto:usawasta@unhcr.org\">usawasta@unhcr.org<\/a> to leave a message at any time for UNHCR Multi-Country Office Washington. You will receive an email back during normal business hours.\n<ul>\n<li><strong>Please note that the UNHCR Multi-Country Office Washington can only assist stateless individuals in need of assistance who are in the United States. If you are a stateless individual in need of assistance and are outside the United States, visit our <\/strong><a href=\"https:\/\/www.unhcr.org\/contact-us\"><strong>UNHCR global directory<\/strong><\/a><strong>\u00a0and contact the UNHCR office in your current country of residence for assistance.<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.unhcr.org\/contact-us\">UNHCR global directory<\/a>: If you have fled your country of origin, you may wish to contact the UNHCR office in your current country of residence for assistance. UNHCR may assist individuals in their country of origin only in limited situations where UNHCR is authorized to work with internally displaced persons.\u00a0<a href=\"http:\/\/www.unhcr.org\/en-us\/internally-displaced-people.html\">Internally displaced persons<\/a>\u00a0are individuals who have been forced to flee their home but still reside in their country of origin.<\/p>\n<p>For information on how you can help refugees and asylum seekers, please visit\u00a0<a href=\"http:\/\/www.unrefugees.org\/\">USA for UNHCR<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To reach the UNHCR office in Washington, D.C., please use the contact information below. The office is unfortunately unable to accommodate in-person appointments.\u00a0 For refugees and asylum seekers detained in the United States, we operate a\u00a0toll-free protection hotline Mondays, Wednesdays and Fridays from 2pm \u2013 5pm ET with telephonic interpretation available. The protection hotline is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-121","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/usa\/wp-json\/wp\/v2\/pages\/121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/usa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/usa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/usa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/usa\/wp-json\/wp\/v2\/comments?post=121"}],"version-history":[{"count":16,"href":"https:\/\/help.unhcr.org\/usa\/wp-json\/wp\/v2\/pages\/121\/revisions"}],"predecessor-version":[{"id":1267,"href":"https:\/\/help.unhcr.org\/usa\/wp-json\/wp\/v2\/pages\/121\/revisions\/1267"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/usa\/wp-json\/wp\/v2\/media?parent=121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}