{"id":83,"date":"2018-06-19T09:52:37","date_gmt":"2018-06-19T09:52:37","guid":{"rendered":"http:\/\/help.unhcr.org\/ukraine\/?page_id=83"},"modified":"2026-01-12T12:43:21","modified_gmt":"2026-01-12T12:43:21","slug":"welcome","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/ukraine\/","title":{"rendered":"Welcome"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fdf799\"><strong>If you are an internally displaced person in Ukraine, a war-affected person in Ukraine, or a returnee in Ukraine\u202f<\/strong><a href=\"https:\/\/help.unhcr.org\/ukraine\/if-you-are-an-internally-displaced-person-in-ukraine\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>click here for more information<\/strong><\/a>&nbsp;<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fdf799\"><strong>If you are a returnee in Ukraine <\/strong><a href=\"https:\/\/help.unhcr.org\/ukraine\/returning-to-ukraine\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>click here for me information on services available to you<\/strong><\/a><\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fdf799\"><strong>If you are a refugee, a person granted complementary protection or an asylum-seeker in Ukraine,\u202f<\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/help.unhcr.org\/ukraine\/welcome\/if-you-are-a-refugee-a-person-granted-complementary-protection-or-an-asylum-seeker-in-ukraine\/\" target=\"_blank\"><strong>click here<\/strong>\u202f<strong>for information on the asylum system in Ukraine<\/strong><\/a>&nbsp;<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fdf799\"><strong>If you are fleeing Ukraine and are in need of information and support,\u202f<\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/help.unhcr.org\/ukraine\/information-on-the-situation-in-ukraine\/\" target=\"_blank\"><strong>click here for information on the situation in Ukraine and how to access help in other countries<\/strong><\/a>&nbsp;<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fdf799\"><strong>If you are a stateless person, person with undetermined nationality, or person at risk of statelessness and are in need of information and support,\u202f<\/strong><a href=\"https:\/\/help.unhcr.org\/ukraine\/statelessness-in-ukraine\/\"><strong>click here for information on the statelessness in Ukraine<\/strong><\/a><\/p>\n\n\n\n<p><span data-contrast=\"none\">Welcome to the Ukraine \u2018HELP\u2019 website page of UNHCR, the UN Refugee Agency. This page was created to provide useful information to individuals seeking information or support inside Ukraine.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:360,&quot;335559740&quot;:360}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">If you are seeking information from UNHCR in countries outside Ukraine, you can find this on the\u202f<\/span><a href=\"https:\/\/help.unhcr.org\/\"><span data-contrast=\"none\">HELP pages<\/span><\/a><span data-contrast=\"none\">\u202fof those countries.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:360}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">For information about UNHCR in Ukraine please visit\u202f<\/span><a href=\"http:\/\/www.unhcr.org\/ua\"><span data-contrast=\"none\">www.unhcr.org\/ua<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:360}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">For information about humanitarian services please visit\u202f<\/span><a href=\"https:\/\/ukraine.servicesadvisor.net\/en\"><span data-contrast=\"none\">https:\/\/ukraine.servicesadvisor.net\/en<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:360}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">Due to the current situation, UNHCR Ukraine cannot accept walk-in counselling requests until further notice. You can reach us through our hotline\u202f<\/span><span data-contrast=\"none\">\u202f<\/span><b><span data-contrast=\"none\">0-800-307-711\u202f<\/span><\/b><span data-contrast=\"none\">(Mon-Fri 9:00-18:00) or email (<\/span><a href=\"mailto:UNHCRUkraine@DonbasSOS.org\"><span data-contrast=\"none\">UNHCRUkraine@DonbasSOS.org<\/span><\/a><span data-contrast=\"none\">).\u202f We will try to respond as quickly as possible but, due to the very large number of current requests and the impact of the security situation, it may take us some time to reply.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:360}\">&nbsp;<\/span><\/p>\n\n\n\n<div dir=\"auto\">\n<div class=\"cxmmr5t8 oygrvhab hcukyx3x c1et5uql o9v6fnle ii04i59q\">\n<div dir=\"auto\">&nbsp;<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><em>The page will be continually updated.<\/em><\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-background\" style=\"background-color:#0072bc\"><strong>Please always carefully check transportation, accommodation and job offers. Before accepting any offer make sure what it entails<\/strong>.<strong>\u202fWatch the below video for tips on how to stay safe.<\/strong>&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Stay Safe \u2013 Important reminders for refugees to help stay safe while travelling.\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/Zrf01K2eBJc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>If you are an internally displaced person in Ukraine, a war-affected person in Ukraine, or a returnee in Ukraine\u202fclick here for more information&nbsp; If you are a returnee in Ukraine click here for me information on services available to you If you are a refugee, a person granted complementary protection or an asylum-seeker in Ukraine,\u202fclick [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-83","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/pages\/83","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/comments?post=83"}],"version-history":[{"count":70,"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/pages\/83\/revisions"}],"predecessor-version":[{"id":4430,"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/pages\/83\/revisions\/4430"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/media?parent=83"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}