{"id":4004,"date":"2025-12-16T15:50:49","date_gmt":"2025-12-16T15:50:49","guid":{"rendered":"https:\/\/help.unhcr.org\/ukraine\/?page_id=4004"},"modified":"2026-03-27T12:59:06","modified_gmt":"2026-03-27T12:59:06","slug":"report-fraud-misconduct-and-sexual-abuse","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/ukraine\/where-to-seek-help-2\/report-fraud-misconduct-and-sexual-abuse\/","title":{"rendered":"Report Fraud, Misconduct and Sexual Abuse"},"content":{"rendered":"\n<figure style=\"font-size:18px\" class=\"wp-block-table\"><table class=\"has-background has-fixed-layout\" style=\"background-color:#faeb00\"><tbody><tr><td><strong>All UNHCR services and activities are always free of charge. At no point will you be asked to pay or do favours for any of the services provided by UNHCR or any of its partners.<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ad2f72ca wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"1024\" src=\"https:\/\/help.unhcr.org\/ukraine\/wp-content\/uploads\/sites\/36\/2025\/12\/Untitled-design-1-1-724x1024.png\" alt=\"\" class=\"wp-image-4143\" style=\"width:47px;height:auto\" srcset=\"https:\/\/help.unhcr.org\/ukraine\/wp-content\/uploads\/sites\/36\/2025\/12\/Untitled-design-1-1-724x1024.png 724w, https:\/\/help.unhcr.org\/ukraine\/wp-content\/uploads\/sites\/36\/2025\/12\/Untitled-design-1-1-212x300.png 212w, https:\/\/help.unhcr.org\/ukraine\/wp-content\/uploads\/sites\/36\/2025\/12\/Untitled-design-1-1-768x1086.png 768w, https:\/\/help.unhcr.org\/ukraine\/wp-content\/uploads\/sites\/36\/2025\/12\/Untitled-design-1-1-1086x1536.png 1086w, https:\/\/help.unhcr.org\/ukraine\/wp-content\/uploads\/sites\/36\/2025\/12\/Untitled-design-1-1-1448x2048.png 1448w, https:\/\/help.unhcr.org\/ukraine\/wp-content\/uploads\/sites\/36\/2025\/12\/Untitled-design-1-1.png 1587w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><\/figure>\n\n\n\n<p style=\"font-size:18px\">UNHCR does not tolerate fraud, misconduct, or sexual exploitation and abuse (SEA). If you have seen or experienced any of these involving UNHCR staff, partners, or service providers, you have the right to report it.<\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p style=\"font-size:18px\">We take all reports seriously and treat them with confidentiality. While our ability to act may vary depending on who is involved (e.g., staff, partners, external actors), we will always review your report and take appropriate steps.<\/p>\n\n\n\n<p style=\"font-size:18px\"><strong>Select below the option that best describes the situation you want to report:<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color has-text-align-left wp-element-button\" href=\"https:\/\/help.unhcr.org\/ukraine\/misconduct-by-anyone-working-for-or-with-unhcr\/\" style=\"border-radius:20px;background-color:#0072bc\" target=\"_blank\" rel=\"noreferrer noopener\">Misconduct by anyone working for or with UNHCR<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p style=\"font-size:18px\">If you suspect&nbsp;<strong>anyone working with or for UNHCR, including UNHCR personnel, our partner organizations, committed fraud&nbsp;<\/strong>please report it directly to the UNHCR Inspector General\u2019s Office (IGO):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>By using the\u00a0<a href=\"https:\/\/www.unhcr.org\/igo-complaints.html?_gl=1*106fze*_rup_ga*MTQ3Mzg2Mjc4Ni4xNzQxMDA0NTk5*_rup_ga_EVDQTJ4LMY*czE3NjU4MTA0OTAkbzU0OCRnMSR0MTc2NTgxMTM1NyRqNTEkbDAkaDA.*_gcl_au*MjYzODIxMTEzLjE3NjQ1MjA1NTIuMjA1MjkwNTcyMC4xNzY1MjkwMjY5LjE3NjUyOTAyNjk.*_ga*MTQ3Mzg2Mjc4Ni4xNzQxMDA0NTk5*_ga_LWE302QVCZ*czE3NjU4MTA0OTAkbzUwOCRnMSR0MTc2NTgxMTM1NyRqNTEkbDAkaDA.\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>online complaint form<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color has-text-align-left wp-element-button\" href=\"https:\/\/help.unhcr.org\/ukraine\/online-fraud-schemes\/\" style=\"border-radius:20px;background-color:#0072bc\" target=\"_blank\" rel=\"noreferrer noopener\">Fraud by third parties (online scams and impersonators) <\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>If you are a victim of fraud, report the incident to UNHCR or the local authorities!<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>By email:&nbsp;<strong><a href=\"mailto:UNHCRUkraine@DonbasSOS.org\" target=\"_blank\" rel=\"noreferrer noopener\">UNHCRUkraine@DonbasSOS.org<\/a><\/strong><\/li>\n\n\n\n<li>By calling the UNHCR Hotline: <strong><a href=\"tel:0800307711\">0800307711<\/a><\/strong>&nbsp;(Mon\u2013Fri, 09:00\u201318:00)<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color has-text-align-left wp-element-button\" href=\"https:\/\/help.unhcr.org\/ukraine\/wp-admin\/post.php?post=4241&amp;action=edit&amp;lang=en\" style=\"border-radius:20px;background-color:#0072bc\" target=\"_blank\" rel=\"noreferrer noopener\">Fraud committed by forcibly displaced and stateless persons<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Forcibly displaced and stateless persons are at risk of being tricked by fraudsters, and some may commit fraud themselves.<\/strong> You can report such actions <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>By confidential email:&nbsp;<a href=\"mailto:inspector@unhcr.org\"><\/a><a href=\"mailto:dlreportingfraudukr@unhcr.org\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>dlreportingfraudukr@unhcr.org<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:18px\"><strong>Not sure who committed the fraud? &nbsp;<\/strong><\/h2>\n\n\n\n<p style=\"font-size:18px\">If you\u2019ve experienced or witnessed fraud that is harming or putting at risk forcibly displaced people who receive support from UNHCR \u2013 but you don\u2019t know who is responsible, or the situation doesn\u2019t clearly match the three categories above \u2013 you can still report it to UNHCR. Your report will be treated confidentially.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:18px\"><strong>Will my information be kept confidential?<\/strong><\/h2>\n\n\n\n<p style=\"font-size:18px\">Yes. UNHCR protects the identity of those who report and does not share it without your consent.<\/p>\n\n\n\n<p style=\"font-size:19px\"><strong>For more information:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color has-text-align-left wp-element-button\" href=\"https:\/\/www.unhcr.org\/about-unhcr\/governance-and-oversight\/inspector-generals-office-igo\/reporting-misconduct?_gl=1%2A1olslnw%2A_rup_ga%2AMTQ3Mzg2Mjc4Ni4xNzQxMDA0NTk5%2A_rup_ga_EVDQTJ4LMY%2AczE3NjMzOTAxNzckbzQ1NCRnMSR0MTc2MzM5MDU5OSRqNjAkbDAkaDA.%2A_gcl_au%2AODM3NTA1MTA1LjE3NTY3MTMwNDQuODgzNDM4Njk4LjE3NjE3NDIwNjEuMTc2MTc0MjA2MA..%2A_ga%2AMTQ3Mzg2Mjc4Ni4xNzQxMDA0NTk5%2A_ga_LWE302QVCZ%2AczE3NjMzOTAxNzckbzQyNyRnMSR0MTc2MzM5MDU5OSRqNjAkbDAkaDA.\" style=\"border-radius:20px;background-color:#0072bc\" target=\"_blank\" rel=\"noreferrer noopener\">IGO&#8217;s webpage<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>All UNHCR services and activities are always free of charge. At no point will you be asked to pay or do favours for any of the services provided by UNHCR or any of its partners. UNHCR does not tolerate fraud, misconduct, or sexual exploitation and abuse (SEA). If you have seen or experienced any of [&hellip;]<\/p>\n","protected":false},"author":550,"featured_media":0,"parent":4077,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"page-templates\/listing_page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4004","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/pages\/4004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/users\/550"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/comments?post=4004"}],"version-history":[{"count":30,"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/pages\/4004\/revisions"}],"predecessor-version":[{"id":4700,"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/pages\/4004\/revisions\/4700"}],"up":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/pages\/4077"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/ukraine\/wp-json\/wp\/v2\/media?parent=4004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}