All resettlement documents, information and services are FREE of charge.
Should UNHCR or partner staff, leaders or members of the refugee community or any other person ask for money or favors to help you get into resettlement, please report this immediately to UNHCR through email to [email protected], if possible, with supporting evidence. You can also contact UNHCR’s Inspector General’s Office (IGO) by
- Confidential fax: +41 22 739 73 80,
- Confidential email: [email protected],
- Post: 94 rue de Montbrillant, CP 2500, 1211 Geneva, Switzerland,
- Submitting a complaint form available on https://www.unhcr.org/igo-complaints.html.