Preventing Fraud, Sexual Exploitation and Abuse

UNHCR takes a ZERO TOLERANCE approach to issues of fraud, sexual exploitation and abuse. Click below for more information, including confidential reporting of incidents.

What is Fraud?

Fraud is any act that knowingly misleads or attempts to mislead someone to obtain a benefit. It includes the the offering, giving, receiving or soliciting anything of value to wrongly influence the actions of someone else.

UNHCR takes a ZERO TOLERANCE approach to issues of fraud by staff, partners, asylum-seekers and refugees, or any external actor.

How to Report Fraud?

    1. All issues of fraud can be reported to the local UNHCR office at [email protected]
    2. Asylum-seekers and refugees have the option to directly report Fraud to the Inspector General’s Office (IGO) in Geneva at:

Email: [email protected]
Fax: 0041 22 7397380
Telephone: 004122 739 8844

All complaints of Fraud are kept anonymous and confidential.

What is SEA?

Sexual Exploitation and Abuse (SEA) is any actual or attempted abuse of a position by UNHCR staff, partners or collaborators towards asylum seekers, refugees and other vulnerable persons, including for sexual purposes.

UNHCR takes a ZERO TOLERANCE approach to issues of sexual exploitation and abuse. This is considered a serious misconduct and can result in severe consequences.

How to report SEA?

All issues of SEA can be reported directly to the Inspector General’s Office (IGO) in Geneva at:

Email: [email protected]
Fax: 0041 22 7397380
Telephone: 004122 739 8844

All complaints of Sexual Exploitation and Abuse are kept anonymous and confidential.