{"id":443,"date":"2022-11-01T22:03:16","date_gmt":"2022-11-01T22:03:16","guid":{"rendered":"https:\/\/help.unhcr.org\/russia\/?page_id=443"},"modified":"2026-06-18T12:30:00","modified_gmt":"2026-06-18T12:30:00","slug":"ukrrefugeesinruen","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/russia\/en\/ukrrefugeesinruen\/","title":{"rendered":"Refugees from Ukraine in Russia"},"content":{"rendered":"\n

Where should persons arriving in the Russian Federation due to the conflict in Ukraine seek help or advice?<\/strong><\/p>\n\n\n\n

Below are the contacts of organizations that provide assistance and advice in full compliance with the terms of confidentiality:<\/p>\n\n\n\n

UNHCR in Russia<\/h4><\/div>
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Through its partner organizations, UNHCR in Russia supports free legal counselling and assistance on the asylum procedure, protection from refoulement, integration and access to rights.  Due to a drastic cut in funding provided to UNHCR Russia, free legal assistance may not be available in all regions of the Russian Federation. <\/p>\n<\/div><\/div>\n\n\n\n

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Hotline: +7 (903) 792-22-79 (WhatsApp)<\/p>\n<\/div><\/div>\n\n\n\n

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E-mail: RUSMO@unhcr.org<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

UNHCR partner organizations:<\/h2>\n\n\n\n

Russian Red Cross<\/h4><\/div>
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Public Reception of the Russian Red Cross<\/strong>: Information, legal, psychosocial support, primary humanitarian aid, education center for refugees and migrants<\/p>\n<\/div><\/div>\n\n\n\n

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Address<\/strong>: Moscow, Leninsky prospect, 35<\/p>\n<\/div><\/div>\n\n\n\n

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Reception<\/strong>: Monday-Friday from 10:00 to 18:00<\/p>\n<\/div><\/div>\n\n\n\n

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Phone<\/strong>: +7 (499) 126-75-71 ext. 9968<\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Hotline<\/strong>: +7 800 234 07 07<\/a><\/p>\n<\/div><\/div>\n\n\n\n

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E-mail<\/strong>: help@redcross.ru<\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Website<\/strong>: www.redcross.ru<\/a><\/p>\n<\/div><\/div>\n\n\n\n

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For search and family reunification issues, please fill in the form: Request for search (\u0417\u0430\u044f\u0432\u043a\u0430 \u043d\u0430 \u0440\u043e\u0437\u044b\u0441\u043a<\/a>), call +7 (800) 234-07-07<\/a>  or send an email  to rfl@redcross.ru<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

St. Petersburg Regional Division of the Russian Red Cross Reception<\/h4><\/div>
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Legal aid on asylum, integration and access to rights and services.<\/p>\n<\/div><\/div>\n\n\n\n

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Address<\/strong>: St. Petersburg, Goncharnaya str., 19D<\/p>\n<\/div><\/div>\n\n\n\n

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Phone<\/strong>: +7 (812) 717-35-34, +7 (812) 717-35-31
Hotline<\/strong>: +7 800 333-00-16<\/p>\n<\/div><\/div>\n\n\n\n

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E-mai<\/strong>l: rcc@spbredcross.org<\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Website<\/strong>: http:\/\/www.spbredcross.org<\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Contact details of other regional divisions<\/strong> of the Russian Red Cross are available via the link<\/strong><\/a>.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

CIVIC ASSISTANCE COMMITTEE<\/h4><\/div>
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Counselling on asylum, integration and access to rights and services.<\/p>\n<\/div><\/div>\n\n\n\n

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Address<\/strong>: Moscow, Olimpiysky Prospect, 22<\/p>\n<\/div><\/div>\n\n\n\n

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Reception<\/strong>: Monday, Wednesday, Friday from 10:00 to 17:00<\/p>\n<\/div><\/div>\n\n\n\n

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Hotline<\/strong>: +7 985 310-08-26<\/p>\n<\/div><\/div>\n\n\n\n

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E-mail<\/strong>: info@refugee.ru<\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Website<\/strong>: https:\/\/refugee.ru<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

PEACE AND PROGRESS Charitable Foundation<\/h4><\/div>
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Legal assistance to asylum-seekers, refugees and stateless people.<\/p>\n\n\n\n

On issues of legal aid in Moscow and available assistance in other regions please contact:<\/p>\n<\/div><\/div>\n\n\n\n

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Moscow, Olimpiysky prospect, 22<\/p>\n<\/div><\/div>\n\n\n\n

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Reception<\/strong>: Monday, Wednesday, Friday from 10:00 to 17:00<\/p>\n<\/div><\/div>\n\n\n\n

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Hotline<\/strong>: +7 (985) 310-08-26<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

Interregional public charity organization FAITH, HOPE, LOVE<\/h4><\/div>
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Legal assistance<\/strong> to asylum-seekers, refugees and stateless people.<\/p>\n<\/div><\/div>\n\n\n\n

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Address<\/strong>: Moscow, Myachkovsky Boulevard, 11<\/p>\n<\/div><\/div>\n\n\n\n

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Phone<\/strong>:+7 (495) 346-18-01<\/p>\n<\/div><\/div>\n\n\n\n

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E-mail<\/strong>: inf@mobovnl.ru<\/p>\n<\/div><\/div>\n\n\n\n

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Website<\/strong>: www.<\/a>mobovnl.ru<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

Useful Information:<\/h2>\n\n\n\n

Commissioner for Human Rights in the Russian Federation<\/h4><\/div>
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Hotline<\/strong>: +7 800 707 56 67<\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Website<\/strong>: https:\/\/ombudsmanrf.org\/<\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Contact information of regional Ombudsman\u2019s Offices: \u0421\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u0441 \u0443\u043f\u043e\u043b\u043d\u043e\u043c\u043e\u0447\u0435\u043d\u043d\u044b\u043c\u0438 \u043f\u043e \u043f\u0440\u0430\u0432\u0430\u043c \u0447\u0435\u043b\u043e\u0432\u0435\u043a\u0430 \u0432 \u0441\u0443\u0431\u044a\u0435\u043a\u0442\u0430\u0445 \u0420\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 \u0424\u0435\u0434\u0435\u0440\u0430\u0446\u0438\u0438 | \u0423\u041f\u0427<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

Emergency services in Russia<\/strong><\/p>\n\n\n\n