{"id":112,"date":"2022-02-25T12:30:43","date_gmt":"2022-02-25T12:30:43","guid":{"rendered":"https:\/\/help.unhcr.org\/romania\/?page_id=112"},"modified":"2026-04-28T14:15:27","modified_gmt":"2026-04-28T14:15:27","slug":"welcome","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/romania\/","title":{"rendered":"Welcome"},"content":{"rendered":"\n<p><strong>In case of urgent need: emergency services numbers: <\/strong><\/p>\n\n\n\n<p>\u25b8 General number for emergency services: 112<br>\u25b8 Ambulance: 112<br>\u25b8 Police: 112<br>\u25b8 Firefighters: 112<br>\u25b8 Emergency number for child protection services: 119<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p><strong>UNHCR Romania helpline: <\/strong>\ud83d\udcde +40 723 653 651<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To access reliable and up to date information on services and assistance<\/li>\n\n\n\n<li>To report a complaint or provide feedback<\/li>\n\n\n\n<li>Opening hours: 09:00\u201317:00 (Monday to Friday)<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Government platform: <\/strong><a href=\"https:\/\/protectieucraina.gov.ro\/\">https:\/\/protectieucraina.gov.ro\/<\/a><\/p>\n\n\n\n<p>UNHCR Service Advisor: <a href=\"https:\/\/romania.servicesadvisor.net\/en\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/romania.servicesadvisor.net\/en<\/a><\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/help.unhcr.org\/romania\/wp-content\/uploads\/sites\/93\/2025\/01\/The-Services-Advisor-platform-video.mp4\"><\/video><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Are you fleeing from Ukraine?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u27a1\ufe0f <a href=\"https:\/\/help.unhcr.org\/romania\/information-for-people-from-ukraine\/\" target=\"_blank\" rel=\"noreferrer noopener\">Information for people from Ukraine<\/a><\/li>\n\n\n\n<li>\u27a1\ufe0f <a href=\"https:\/\/help.unhcr.org\/romania\/temporary-protection\/\" target=\"_blank\" rel=\"noreferrer noopener\">Temporary Protection<\/a><\/li>\n\n\n\n<li>\u27a1\ufe0f <a href=\"https:\/\/help.unhcr.org\/romania\/frequently-asked-questions\/\" target=\"_blank\" rel=\"noreferrer noopener\">Frequently asked questions<\/a><\/li>\n\n\n\n<li>\u27a1\ufe0f <a href=\"https:\/\/help.unhcr.org\/romania\/information-for-children-and-young-people-arriving-from-ukraine\/\" target=\"_blank\" rel=\"noreferrer noopener\">Are you under 18 years old?<\/a><\/li>\n\n\n\n<li>\u27a1\ufe0f <a href=\"https:\/\/help.unhcr.org\/romania\/tips-on-staying-safe\/\">Tips on Staying Safe<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Are you an asylum-seeker, refugee, beneficiary of subsidiary protection, beneficiary of tolerated status, or a stateless person in Romania (not coming from Ukraine)?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u27a1\ufe0f <a href=\"https:\/\/help.unhcr.org\/romania\/applying-for-asylum\/\" target=\"_blank\" rel=\"noreferrer noopener\">Asylum in Romania<\/a><\/li>\n\n\n\n<li>\u27a1\ufe0f<a href=\"https:\/\/help.unhcr.org\/romania\/applying-for-asylum\/frequently-asked-questions\/\"> Statelessness<\/a><\/li>\n\n\n\n<li>\u27a1\ufe0f<a href=\"https:\/\/help.unhcr.org\/romania\/rights-and-duties-of-asylum-seekers\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Where to find help and information?<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Are you looking for information about UNHCR in Romania, or do you want to report misconduct?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u27a1\ufe0f <a href=\"https:\/\/help.unhcr.org\/romania\/about-unhcr-in-romania\/\" target=\"_blank\" rel=\"noreferrer noopener\">About UNHCR in Romania<\/a><\/li>\n\n\n\n<li>\u27a1\ufe0f <a href=\"https:\/\/help.unhcr.org\/romania\/romexpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">RomExpo Community Center<\/a><\/li>\n\n\n\n<li>\u27a1\ufe0f <a href=\"https:\/\/www.unhcr.org\/ceu\/?_gl=1%2A19virod%2A_rup_ga%2AMTQyMzEyNzQ5NC4xNjg1NjAwODYx%2A_rup_ga_EVDQTJ4LMY%2AMTY4NTcyNjc2MC41LjEuMTY4NTcyNzQyMi4wLjAuMA..%2A_ga%2AMTQ1NzEzNjIwOS4xNjc0NDY3Mjgx%2A_ga_LWE302QVCZ%2AMTY4NTcyNjc3MS41LjEuMTY4NTcyNzQyMi4wLjAuMA..#_ga=2.171015712.1293392389.1685516745-1457136209.1674467281\" target=\"_blank\" rel=\"noreferrer noopener\">UNHCR Central Europe website<\/a><\/li>\n\n\n\n<li>\u27a1\ufe0f <a href=\"https:\/\/help.unhcr.org\/romania\/feedback-and-comments-for-unhcr\/\" target=\"_blank\" rel=\"noreferrer noopener\">Feedback and comments for UNHCR<\/a><\/li>\n\n\n\n<li>\u27a1\ufe0f <a href=\"https:\/\/help.unhcr.org\/romania\/reporting-sexual-exploitation\/\" target=\"_blank\" rel=\"noreferrer noopener\">Reporting Sexual Exploitation and Abuse<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In case of urgent need: emergency services numbers: \u25b8 General number for emergency services: 112\u25b8 Ambulance: 112\u25b8 Police: 112\u25b8 Firefighters: 112\u25b8 Emergency number for child protection services: 119 UNHCR Romania helpline: \ud83d\udcde +40 723 653 651 Government platform: https:\/\/protectieucraina.gov.ro\/ UNHCR Service Advisor: https:\/\/romania.servicesadvisor.net\/en Are you fleeing from Ukraine? Are you an asylum-seeker, refugee, beneficiary of [&hellip;]<\/p>\n","protected":false},"author":72,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-112","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/romania\/wp-json\/wp\/v2\/pages\/112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/romania\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/romania\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/romania\/wp-json\/wp\/v2\/users\/72"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/romania\/wp-json\/wp\/v2\/comments?post=112"}],"version-history":[{"count":69,"href":"https:\/\/help.unhcr.org\/romania\/wp-json\/wp\/v2\/pages\/112\/revisions"}],"predecessor-version":[{"id":3614,"href":"https:\/\/help.unhcr.org\/romania\/wp-json\/wp\/v2\/pages\/112\/revisions\/3614"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/romania\/wp-json\/wp\/v2\/media?parent=112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}