{"id":826,"date":"2022-12-23T12:48:58","date_gmt":"2022-12-23T12:48:58","guid":{"rendered":"https:\/\/help.unhcr.org\/portugal\/?page_id=826"},"modified":"2025-06-27T14:54:29","modified_gmt":"2025-06-27T14:54:29","slug":"free-translation-services","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/portugal\/where-to-seek-help\/free-translation-services\/","title":{"rendered":"Free translation services"},"content":{"rendered":"\n<p>The Agency for Integration, Migration and Asylum (AIMA) offers a <strong>Telephone Translation Service<\/strong>.<\/p>\n\n\n\n<p>This service is free of charge when you need to communicate with service providers. The service provides immediate and\/or scheduled translations in more than 60 languages\/dialects.<\/p>\n\n\n\n<p><strong>If you need translation services:<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left has-black-color has-text-color\"><strong>Call<\/strong>  ?<strong>+351 21 711 50 00<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>Email<\/strong>: <a href=\"mailto:stt@aima.gov.pt\">stt@aima.gov.pt<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>You will hear a recorded messages before you can proceed with requesting the service. Use the numeric keyboard on your telephone to respond:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A message informing about the data protection policy. Press &#8220;1&#8221; if you agree to proceed.<\/li>\n\n\n\n<li>A message that lets you switch the language to English. Press &#8220;1&#8221; for  English, or take no action to continue in Portuguese.<\/li>\n<\/ol>\n\n\n\n<p><strong>The service works during the following hours:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monday to Friday, between 08h00 and 20h00<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Agency for Integration, Migration and Asylum (AIMA) offers a Telephone Translation Service. This service is free of charge when you need to communicate with service providers. The service provides immediate and\/or scheduled translations in more than 60 languages\/dialects. If you need translation services: Call ?+351 21 711 50 00 Email: stt@aima.gov.pt You will hear [&hellip;]<\/p>\n","protected":false},"author":335,"featured_media":0,"parent":811,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-826","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/portugal\/wp-json\/wp\/v2\/pages\/826","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/portugal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/portugal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/portugal\/wp-json\/wp\/v2\/users\/335"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/portugal\/wp-json\/wp\/v2\/comments?post=826"}],"version-history":[{"count":9,"href":"https:\/\/help.unhcr.org\/portugal\/wp-json\/wp\/v2\/pages\/826\/revisions"}],"predecessor-version":[{"id":1162,"href":"https:\/\/help.unhcr.org\/portugal\/wp-json\/wp\/v2\/pages\/826\/revisions\/1162"}],"up":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/portugal\/wp-json\/wp\/v2\/pages\/811"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/portugal\/wp-json\/wp\/v2\/media?parent=826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}