{"id":122,"date":"2024-09-11T11:37:13","date_gmt":"2024-09-11T11:37:13","guid":{"rendered":"https:\/\/help.unhcr.org\/myanmar\/?page_id=122"},"modified":"2026-01-16T08:40:42","modified_gmt":"2026-01-16T08:40:42","slug":"suggestion-complaints","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/myanmar\/suggestion-complaints\/","title":{"rendered":"Questions, Suggestion &amp; Complaints"},"content":{"rendered":"\n<p>If you did not find the information you were looking for on this website or would like to share suggestions or complaints, you can contact us through the below contact form.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As we receive many queries daily, we thank you for your patience while we try our best to get back to you soon.<\/li>\n\n\n\n<li>Please leave your phone number and e-mail address so we can follow-up on your query.\u00a0<\/li>\n\n\n\n<li>You also have the right to file a report or complaint in person, or on behalf of someone else.<\/li>\n\n\n\n<li>You can also leave your suggestions or complaints in one of the complaint\/suggestion boxes in UNHCR or partner offices or inform a partner organization that you want to file a report. A UNHCR staff member or partner staff will then contact you to follow up.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>How do I know that the information I submit through the contact form will be kept confidential?<\/strong><\/strong><\/h3>\n\n\n\n<p class=\"has-background\" style=\"background-color:#cce3f2\">Any information you share with us will be treated confidentially. By submitting this form, you acknowledge that UNHCR processes its content in order to respond to your question, suggestion or complaint. Please note that UNHCR may share the content of your message with trusted partners if they are able to assist you. <\/p>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f143-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"143\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/myanmar\/wp-json\/wp\/v2\/pages\/122#wpcf7-f143-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"143\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f143-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><label for=\"contact-name\">Full name (required) <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"contact-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><label for=\"contact-telephone\">Telephone (optional)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-telephone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"contact-telephone\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-telephone\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><label for=\"contact-email\">Your Email (required)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"contact-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"contact-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><label for=\"service-menu\">Subject (required) <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"service-menu\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"service-menu\"><option value=\"\">-- Please select --<\/option><option value=\"Arbitrary arrest and detention\">Arbitrary arrest and detention<\/option><option value=\"Asylum\">Asylum<\/option><option value=\"Camp issue\">Camp issue<\/option><option value=\"Evacuation\">Evacuation<\/option><option value=\"Family reunification\">Family reunification<\/option><option value=\"Human trafficking\">Human trafficking<\/option><option value=\"Humanitarian assistance\">Humanitarian assistance<\/option><option value=\"Job and volunteer opportunity\">Job and volunteer opportunity<\/option><option value=\"Legal advice\/assistance\">Legal advice\/assistance<\/option><option value=\"Medical assistance\">Medical assistance<\/option><option value=\"Processing of personal data by UNHCR\">Processing of personal data by UNHCR<\/option><option value=\"Refugee status application\">Refugee status application<\/option><option value=\"Report sexual exploitation and abuse\">Report sexual exploitation and abuse<\/option><option value=\"Reporting fraud\">Reporting fraud<\/option><option value=\"Resettlement\">Resettlement<\/option><option value=\"UNHCR card renewable\">UNHCR card renewable<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12 col-sm-12\">\n\t\t<p><label for=\"contact-question\">Your message (required)<\/label>\n\t\t<\/p>\n\t\t<div id=\"messagetext\">\n\t\t\t<div id=\"messagetextcontent\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"contact-question\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"contact-question\" aria-required=\"true\" aria-invalid=\"false\" name=\"contact-question\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"row\" style=\"width: 95%;margin-bottom: 1em\">\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner hp-btn hp-btn-ok\" id=\"submit\" type=\"submit\" value=\"Send message\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you did not find the information you were looking for on this website or would like to share suggestions or complaints, you can contact us through the below contact form. How do I know that the information I submit through the contact form will be kept confidential? Any information you share with us will [&hellip;]<\/p>\n","protected":false},"author":455,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-122","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/myanmar\/wp-json\/wp\/v2\/pages\/122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/myanmar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/myanmar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/myanmar\/wp-json\/wp\/v2\/users\/455"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/myanmar\/wp-json\/wp\/v2\/comments?post=122"}],"version-history":[{"count":14,"href":"https:\/\/help.unhcr.org\/myanmar\/wp-json\/wp\/v2\/pages\/122\/revisions"}],"predecessor-version":[{"id":726,"href":"https:\/\/help.unhcr.org\/myanmar\/wp-json\/wp\/v2\/pages\/122\/revisions\/726"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/myanmar\/wp-json\/wp\/v2\/media?parent=122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}