Questions, Suggestion & Complaints

If you did not find the information you were looking for on this website or would like to share suggestions or complaints, you can contact us through the below contact form.

  • As we receive many queries daily, we thank you for your patience while we try our best to get back to you soon.
  • Please leave your phone number and e-mail address so we can follow-up on your query. 
  • You also have the right to file a report or complaint in person, or on behalf of someone else.
  • You can also leave your suggestions or complaints in one of the complaint/suggestion boxes in UNHCR or partner offices or inform a partner organization that you want to file a report. A UNHCR staff member or partner staff will then contact you to follow up.

How do I know that the information I submit through the contact form will be kept confidential?

Any information you share with us will be treated confidentially. By submitting this form, you acknowledge that UNHCR processes its content in order to respond to your question, suggestion or complaint. Please note that UNHCR may share the content of your message with trusted partners if they are able to assist you.






    Related Information: